Computer-assisted interviewing in a decentralised environment: The case of household surveys at Statistics Canada - ARCHIVED

In 1993, Statistics Canada implemented Computer-assisted Interviewing (CAI) for conducting interviews for some household surveys that were conducted in a decentralised environment. The technology has been successfully used for a number of years, and most household surveys have now been converted to this collection mode. This paper is a summary of the experience and the lessons that have been learned since the research started. It described some of the tests that led to the implementation of the technology, and some of the new opportunities that have arisen with its implementation. It also discusses some challenges that were faced when CAI was implemented (some are on-going issues), and ends with a brief overview of where this may lead us in the future.