Income and Expenditure Accounts Technical Series

    Human Resource Module of the Tourism Satellite Account - A Pilot Study for Ontario


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    The aim of the Human Resource Module (HRM) is to provide timely and reliable statistics on the human resource dimension of tourism. Up until now, the HRM has always been at the national level. For the first time, with this report, the HRM will be providing detailed provincial statistics. Specifically, this study will help determine whether reliable provincial data can be provided in a timely manner. The first pilot study was conducted with Ontario, a province with a large population.

    Both the Canadian Tourism Satellite Account (CTSA) and the National Tourism Indicators (NTI) already carry some information on the number of jobs generated by tourism at the national level.1 The HRM complements and enhances the analytical capacity provided by the CTSA and the NTI, allowing for a broader insight into tourism's role in the economy by providing more detailed human resource information.

    For example, human resource planning involves all persons working in tourism, regardless of whether their job comes directly from serving a visitor or from serving a local resident. Consequently, the total number of jobs in tourism industries is a major focus of the HRM and is much broader than the CTSA and the NTI, which portray only the jobs directly attributable to visitor spending. In addition, it should be emphasized that the HRM uses the number of jobs as its key measure of employment and not the number of people employed.

    The HRM serves as a useful planning and forecasting tool for policy makers in the tourism, employment and training areas. Various tourism-affiliated agencies, academics, and decision-makers in tourism will also be able to use it for research and analysis, planning and development. Extension to the provincial level is intended to make the HRM more relevant to these audiences and purposes.

    Outlining the rest of the report, the scope of the study is described in the next section followed by the methodology used for Ontario. Selected results are then discussed to demonstrate analytical uses of the HRM at the provincial level. Conclusions and future work are discussed in the last section.

    Appendix A and Appendix B discuss the accounting frameworks behind the HRM, key tourism concepts and definitions from the CTSA, and various labour concepts and definitions from the Canadian System of National Economic Accounts (CSNEA). Appendix C summarizes the data sources and Appendix D outlines the general methodology used at both the national and provincial level. Appendix E provides a list of North American Industrial Classification System (NAICS) industries included in the industry groups used by the HRM, while Appendix F lists the occupations. A summary of the tables available in the HRM is included in Appendix G. A glossary of terms and a list of references are also provided.


    1. Some provincial information on the number of jobs generated by tourism was provided in "The Provincial and Territorial Satellite Accounts for Canada, 1998", Income and Expenditure Accounts Technical Series, Catalogue no. 13-604 no. 40, Statistics Canada, Ottawa, June 2003.
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