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    • Articles and reports: 88-003-X20040037433
      Geography: Canada
      Description:

      This article examines the possible functions of an intranet and the types of Canadian firms that are using them. Some organizations are uncertain about what purpose an intranet serves and whether they may benefit from using one.

      Release date: 2004-10-29

    • Articles and reports: 11-621-M2004016
      Geography: Canada
      Description:

      This paper examines the differences in adoption of information and communication technologies by firms with high-speed Internet connections compared with those with low-speed connections. The paper analyses data from the 2003 Survey of Electronic Commerce and Technology.

      Release date: 2004-09-27

    • Articles and reports: 88-003-X20040026927
      Geography: Canada
      Description:

      This article looks at the information and communication technology (ICT) industries and reports on technological changes.

      Release date: 2004-06-30

    • Articles and reports: 88-003-X20040026935
      Geography: Canada
      Description:

      This article looks at electronic commerce and technology in 2003.

      Release date: 2004-06-30

    • Articles and reports: 88F0006X2004010
      Description:

      This paper analyses data from the Survey of Electronic Commerce and Technology 2002 that looks at the acquisition of significantly improved technologies and the introduction of new or significantly improved products to the market. The target groups are technological innovators (firms that acquired new technologies and/or sold new products), and non-innovators (firms that neither acquired new technologies nor sold new products). A series of profiles is presented of information communication technology (ICT) use as well as barriers to its use for technological innovators and non-innovators.

      Release date: 2004-05-21

    • Articles and reports: 88F0006X2004007
      Description:

      This paper presents data on technological change that have been made comparable from the Survey of Electronic Commerce and Technology (SECT) for 2000 and 2002. It shows that when comparable data for the 1998 to 2000 and 2000 to 2002 periods (based on the definition and survey universe employed by SECT 2000) are used, the propensity to adopt new technologies in the private sector has remained constant at about 40%. The rate of technology adoption in the public sector remained at four out of five organizations introducing significantly improved technologies (a level about twice as high as that for the private sector). This rate also shows little change from 2000. The paper presents the comparable technological change data, while explaining differences in the wording of the survey questions and universe between the two reference years. Information is provided for private and public sectors, selected employment size groups and sectors of both private and public sectors.

      Release date: 2004-03-09

    • Articles and reports: 88F0006X2004008
      Description:

      For 2002, the rate of technology adoption in the public sector stood at close to double that of the private sector: 82% versus 42%. Quite obviously, not all turn-of-the-century technological change within the public sector was directly linked to the Year 2000 phenomena. Rather, public sector organizations appear to refresh their technologies on a continual basis. It also appears that the public sector remains committed to supporting the acquisition of significantly improved technologies through training.

      This paper is based on information from the 2002 Survey of Electronic Commerce and Technology (SECT) and concentrates on the acquisition of significantly improved technologies in the public sector. To provide context, comparisons are made with the private sector, with special attention given to employment size groups. The paper outlines the methods employed to acquire new technologies. It also provides an overview of three sectors within the public sector: educational services, health care and social services, and public administration.

      Release date: 2004-03-09

    • Articles and reports: 88-003-X20040016793
      Geography: Canada
      Description:

      Statistics Canada's 2002 Survey of Electronic Commerce and Technology revealed that an increasing percentage of firms continue to adopt and use e-commerce and information communication technologies (ICTs). Firms in the service industry are more likely to adopt e-commerce and ICTs than those in primary or secondary industries. In addition, as a whole, public sector firms continue to have a higher rate of ICT use than firms in the private sector.

      Release date: 2004-03-05

    • Articles and reports: 88-003-X20040016800
      Geography: Canada
      Description:

      For five days in December 2003, the city of Geneva, Switzerland was transformed into the largest multicultural information and communication centre in the world. More than 11,000 gathered for the gamut of meetings, workshops, discussions and exhibitions, all of them culminating at a global summit on the topic of the Information Society.

      Information in this age of technology moves faster than it can be processed. We are now living in what many have termed as an 'information society,' where information and communications technologies (ICTs), most notably the Internet, have transformed the way in which we live, learn and work.

      Release date: 2004-03-05

    • Articles and reports: 11-621-M2004009
      Geography: Canada
      Description:

      This paper examines the adoption of information and communication technology (ICT) in small and large firms and the technology gaps that exist between them. It covers the period from 1999 to 2002 and uses the Survey of Electronic Commerce and Technology.

      Initially, incorporating ICT into a business was a challenge for many small firms because of the cost of the infrastructure and the inability to quickly adjust their business plans accordingly. More recently however, small firms in Canada have managed to close the technology gap between themselves and large firms regarding basic technologies such as personal computers, e-mail and Internet use.

      Small firms continue to lag behind large firms in regard to implementing more complex technologies such as websites, intranets, extranets and online sales systems. The new challenge for small firms will be closing these technology gaps.

      Release date: 2004-02-23
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    Analysis (47)

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    • Articles and reports: 36-28-0001202600400002
      Description: Artificial intelligence (AI) is widely recognized as a transformative technology with the potential to reshape business operations and drive productivity growth. Understanding the relationship between AI adoption and business performance is critical for shaping policies that foster innovation, technology diffusion and sustainable economic growth, especially given Canada’s persistent productivity challenges. This article summarizes key findings from the study “The Role of Complementary Capabilities in AI Adoption and Productivity: Firm-Level Evidence from Canada” by Li and Liu (2026), published in Canadian Public Policy. Using a novel firm-level database that links multiple waves of the Survey of Digital Technology and Internet Use (SDTIU) to administrative business microdata, the study examines factors influencing AI adoption among Canadian businesses and explores the relationship between AI adoption and firms’ labour productivity.
      Release date: 2026-04-22

    • Articles and reports: 22-20-00012026001
      Description: Government services are undergoing a digital transformation to modernize their delivery and provide individual Canadians and Canadian businesses with digital programs and services that are efficient, secure and user-centric. While measuring the availability of digital government services is often the focus of modernization efforts, the factors affecting demand for these services are also important to consider when evaluating their adoption rates. Using data from two technology use surveys, this article profiles individual and business users of digital government services and examines the barriers faced by current and potential users.
      Release date: 2026-04-08

    • Stats in brief: 89-28-0001202200100004
      Description: International Women’s Day (IWD), March 8, 2023, is an opportunity to highlight the status of progress made towards achieving gender equality, as well as celebrate women’s and girls’ social, economic, cultural, and political contributions and achievements. Using data from a number of Statistics Canada publications, this article highlights diverse groups of women’s access to and use of the Internet, as well as their representation in certain fields of study and occupations related to digital technologies.
      Release date: 2023-03-08

    • Stats in brief: 45-28-0001202200100012
      Description:

      The onset of the COVID-19 pandemic motivated many Canadian businesses to change their business models in order to adapt to economic restrictions and greater demand for online goods and services. Using data from the 2019 and 2021 Survey of Digital Technology and Internet Use, this article examines selected changes in the e-commerce strategies of Canadian businesses during the pandemic.

      Release date: 2022-11-29

    • Stats in brief: 11-001-X2022256803
      Description: Release published in The Daily – Statistics Canada’s official release bulletin
      Release date: 2022-09-13

    • Stats in brief: 11-627-M2014001
      Description: This infographic describes some results for the Digital Technology and Internet Use survey of 2013. It measures the use and adoption of various digital technologies, including the Internet. The survey focuses on the use of information and communications technologies, including personal computers, mobile devices, and the Internet, using a sample of Canadian enterprises in the private sector. The survey also provides indicators of e-commerce and website use.
      Release date: 2014-11-19

    • Articles and reports: 88F0006X2010004
      Description:

      It is widely acknowledged that information and communications technologies (ICTs) have led to major innovations in business models and play an important role in firms' competitiveness and productivity.

      Because of the lack of statistics, however, there have been few Canadian studies of the deployment of electronic business (e-business) processes within firms. E-commerce was one of the first online activities to attract attention, and we now know a little more about it, yet e-commerce is just one of the many business processes supported by Internet-based business networks. In Canada, very little information is available about how ICTs are used to manage operating processes such as the logistics functions of delivery and inventory management and the marketing and client relations functions.

      In 2007, the Survey of Electronic Commerce and Technology collected data for the first time on the deployment of Internet-based systems to manage various e-business processes. The Survey also asked firms about the internal and external integration of the systems that manage those e-business processes.

      Based on these new data, the study begins with a description of e-business adoption in Canada and then explores the benefits that firms see in doing business over the Internet. This study provides a clearer picture of how Canadian firms are deploying e-business processes, broken down by industry, size and type of e-business use.

      Release date: 2010-07-08

    • Articles and reports: 88F0006X2009004
      Description:

      This paper provides an analysis of technological change within the Canadian economy based on data from the 2006 Survey of Electronic Commerce and Technology where firms indicated how they introduced significantly improved technologies. The paper explores differences in the use of methods of introduction of significantly improved technologies by firm/organization size and by industry in both the private and public sectors.

      The paper begins with a brief presentation of previous work carried out on technology introduction. The methodology is described. A description of concepts used in the analysis will follow. Analytic results examining technological change in the private sector overall, by industry and by size, and the public sector overall, by industry and by size are presented. A comparison of technological change in the private and public sectors follows. The paper concludes with a discussion of analytic results and further analytic work that could be undertaken.

      Release date: 2009-11-19

    • Articles and reports: 88F0006X2008002
      Description:

      This paper is based on the findings of the Survey of Technology and Electronic Commerce (SECT), which in 2005 included a module on business incubation service providers and users. The results of the Survey of Business Incubators (SBI) were discussed in Joseph, Bordt and Hamdani (2006). The main difference between the two surveys is that the SBI focused on business incubators (BIs), firms that provided business incubation as their main line of activity the criterion used to define industry boundaries in statistical systems whereas the SECT covered all firms that provided business incubation services to new companies, whether it was their main activity or a small part of the business.

      Release date: 2008-03-27

    • Articles and reports: 88-003-X20070019625
      Geography: Canada
      Description:

      In 2005, only 6% of Canadian firms sold goods online. Even though 43% of firms made purchases online, it appears that the majority of firms are still having difficulties adapting their business to the online environment or are simply choosing not to do so. In order for Canadian electronic commerce to continue its growth, it is important to identify the barriers and explore what firm characteristics, such as size and sector, may influence these barriers.

      Release date: 2007-05-10
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