Screen designs and question order in a CAI instrument: Results from a usability field experiment - ARCHIVED

Screen design and questionnaire design affect the interviewer behavior in a CAI environment. Previous research has shown that interviewers can work more properly and efficiently if suitable functions and features are incorporated in the CAI instrument. Usability experiments with the household roster of two large government surveys have shown that using grids and tables is an important feature to facilitate the interviewer's performance.