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Travel arrangement services, 2013

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Released: 2015-06-23

Canada's travel arrangement and reservation services industry group recorded operating revenue of $11.7 billion and operating expenses of $11.4 billion in 2013.

This industry group is composed of tour operators, travel agencies and reservation services industries.

Tour operators dominated the travel arrangement and reservation services industry group, accounting for almost three-quarters (74.5%) of total operating revenue.

Operating revenue for tour operators was $8.7 billion in 2013, while operating expenses were $8.6 billion. This led to an operating profit margin of 1.0%.

The cost of tour package components represented the bulk of operating expenses for the tour operator industry. In 2013, it accounted for 86.5% of expenses, while the next largest expense item—salaries, wages, commissions and benefits—represented 4.8% of operating expenses.

The next largest industry in the group, travel agencies, accounted for 16.0% of overall operating revenue.

Travel agencies generated operating revenue of $1.9 billion in 2013, while operating expenses were $1.7 billion. This led to an operating profit margin of 7.5%, the strongest in the travel arrangement and reservation services industry group.

The travel agency industry is characterized as having small, labour-intensive firms and, as such, salaries, wages, commissions and benefits accounted for more than half (54.0%) of total operating expenses.

Reservation services, the smallest of the three industries, represented 9.5% of the overall industry operating revenue in 2013. Operating revenue for this industry was $1.1 billion in 2013 while operating expenses were close to $1.1 billion.

  Note to readers

With this release, CANSIM tables 351-0009 and 351-0011 are replacing CANSIM tables 351-0003 and 351-0007, which have been terminated.

Changes in methodology were made to the Annual Survey of Service Industries: Travel Arrangement Services. Users should, therefore, exercise caution when comparing 2013 data with historical datasets. For more information on the methodology changes, consult the document on the Integrated Business Statistics Program in the Behind the data feature of our website.

Beginning with this release, the estimates are based on the 2012 North American Industrial Classification System.

The publication Travel Arrangement Services (Catalogue number63-250-X) is no longer available. Data from the Annual Survey of Service Industries: Travel Arrangement Services will now be released in CANSIM.

Contact information

For more information, or to enquire about the concepts, methods or data quality of this release, contact us (toll-free 1-800-263-1136; 514-283-8300; infostats@statcan.gc.ca) or Media Relations (613-951-4636; statcan.mediahotline-ligneinfomedias.statcan@canada.ca).

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