Introduction

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The aim of the Human Resource Module (HRM) is to provide timely and reliable statistics on the human resource dimension of tourism.

Both the Canadian Tourism Satellite Account (CTSA) and the National Tourism Indicators (NTI) already carry some information on the number of jobs generated by tourism at the national level.1   The HRM complements and enhances the analytical capacity provided by the CTSA and the NTI, allowing for a broader insight into tourism's role in the economy by providing more detailed human resource information.

For example, human resource planning involves all persons working in tourism industries regardless of whether their job comes directly from serving a visitor or from serving a local resident. Consequently, the total number of jobs in tourism industries is a major focus of the HRM and is much broader than the CTSA and the NTI, which portray only the jobs directly attributable to visitor spending. In addition, some outputs of tourism industries are considered non-tourism commodities because tourism is not a significant source of their demand. Nevertheless, their production generates jobs in tourism industries, and these jobs are included in the overall human resource planning for tourism industries.

The HRM serves as a useful planning and forecasting tool for policy makers in the tourism, employment and training areas. Various tourism-affiliated agencies, academics, and decision-makers in tourism use it for research and analysis, planning and development. An extension to the provincial level has also been started,2 to make the HRM more relevant to these audiences, for similar purposes.

Outlining the rest of the report, the scope of the study is described in the next section, followed by a discussion of changes to the methodology and an explanation of revisions to the data. Selected results are then discussed to demonstrate analytical uses of the HRM. Conclusions and future work are discussed in the last section, followed by a selection of relevant data tables.

Appendices A and B discuss the accounting frameworks behind the HRM, key tourism concepts and definitions from the CTSA, and various labour concepts and definitions from the Canadian System of National Accounts (CSNA). Appendix C summarizes the data sources and Appendix D outlines the general methodology used. Appendix E provides a list of North American Industrial Classification System (NAICS) industries included in the industry groups used by the HRM, while Appendix F lists the occupations used by the HRM from the National Occupational Classification for Statistics (NOC-S). A summary of the tables available upon request in the HRM is included in Appendix G. A glossary of terms and a list of references are also provided.


Notes:

  1. Some provincial information on the number of jobs generated by tourism was provided in Barber-Dueck and Kotsovos 2003.
  2. See Bisaillon 2010.
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