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  • Articles and reports: 75-001-X200510513142
    Geography: Canada
    Description:

    Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.

    Release date: 2005-06-20
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  • Articles and reports: 75-001-X200510513142
    Geography: Canada
    Description:

    Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.

    Release date: 2005-06-20
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