Retail e-commerce and COVID-19: How online sales evolved as in-person shopping resumed

Description: This follow-up study investigates how e-commerce and in-store retail sales evolved beyond the early stages of the COVID-19 pandemic and precedes the transition to the 2022 North American Industry Classification System (NAICS) in the retail trade industry. In 2022, retail e-commerce sales continued to remain elevated above pre-pandemic levels in some subsectors, while in others, the resumption of in-store operations led consumers and businesses to transition closer to pre-pandemic shopping preferences.

Issue Number: 2023002