Just the Facts
Cybercrime in Canada

Release date: December 2, 2019

Note to readers

Do you have questions about this data release? You are invited to join our AMA (Ask Me Anything) event on Reddit on Tuesday, December 3, 2019 at 1:30 p.m. (ET), to discuss the adoption and use of digital technologies by Canadians and how the proliferation of digital technologies introduces new risks to Canadians who must take steps to protect their online privacy, security, and maintain their wellbeing.*Please note that a Reddit account is required to participate in the discussion.

As the holiday season approaches, many Canadian individuals and businesses will rely on the Internet to help with their holiday shopping. Just how secure are these types of transactions? By using various administrative and survey data sources, Statistics Canada is able to produce statistics on cybercrime and cyber security practices from individual, business and police reported perspectives.

Canadian Internet Use Survey, 2018

Chart 1 Type of cyber security incident experienced, Canada, 2018

Data table for Chart 1 
Data table for Chart 1
Table summary
This table displays the results of Data table for Chart 1 Percent (appearing as column headers).
Percent
Experienced one or more incidents 57.3
Received fraudulent emails or other messages 48.0
Getting redirected to fraudulent websites asking for personal information 18.7
A virus or other computer infection 11.4
Fraudulent payment card use 6.2
Hacked accounts or fraudulent messages sent from their accounts 5.7
Asked to pay a cyber-ransom 4.5
Identity theft 2.0
Other abuse of personal information 2.0
Loyalty program points fraud 1.3
Other incidents 1.1

Chart 2 Action following cyber security incident, Internet users who experienced a cyber incident, 2018

Data table for Chart 2 
Data table for Chart 2
Table summary
This table displays the results of Data table for Chart 2. The information is grouped by Actions following a cyber security incidents (appearing as row headers), Percent (appearing as column headers).
Actions following a cyber security incidents Percent
One or more actions 70.8
Changed passwords more frequently 34.8
Reported the incident to the company through which
the incident occurred
25.2
Installed, upgraded or subscribed to a protection software 20.7
Deleted accounts associated with the security incidents 17.5
Started carefully reading terms and conditions related to subscriptions and applications 15.2
Changed credit or debit card number associated with the incidents 13.8
Other actions 7.5
Reported the incident to their Internet service provider 6.1
Reported the incident to a governmental authority 4.6
Changed their Internet service provider 1.9

Uniform Crime Reporting Survey, 2018

Canadian Survey of Cyber Security and Cybercrime, 2017

Chart 3 Types of impactful cyber security incidents experienced, businesses, 2017

Data table for Chart 3 
Data table for Chart 3
Table summary
This table displays the results of Data table for Chart 3. The information is grouped by Cyber security incidents (appearing as row headers), Percent of businesses (appearing as column headers).
Cyber security incidents Percent of businesses
Incident(s) with an unknown motive 8.1
Incident(s) to steal money or demand ransom payment 8.0
Incident(s) to access unauthorised or privileged areas 5.3
Incident(s) to steal personal or financial information 4.8
Incident(s) to disrupt or deface the business or web presence 4.6
Incident(s) to monitor and track business activity 2.0
Incident(s) to steal or manipulate intellectual property or business data 1.9

Information on data sources

The 2018 Canadian Internet Use Survey, sponsored by Innovation, Science and Economic Development Canada, was conducted from November 2018 to March 2019. The survey collected information on the adoption and use of digital technologies by Canadians, including use of the Internet, household Internet access, demand for online activities and interactions online. More information is available here: Canadian Internet Use Survey (CIUS)

The Uniform Crime Reporting Survey measures police-reported crimes against federal statutes in Canadian society and their characteristics. This includes whether the incident was a cybercrime, meaning crimes where Information and Communication Technology (ICT) was the target of the offence, or whereby ICT is integral and vital in the commission of the offence. The respondents for this survey are police services in Canada. More information is available here: Uniform Crime Reporting Survey (UCR).

The Canadian Survey of Cyber Security and Cybercrime examines the impact of cyber security and cybercrime on Canadian businesses. This survey was developed in conjunction with Public Safety Canada. The respondents for this survey are enterprises with 10 or more employees operating in most industrial sectors in Canada. More information is available here: Canadian Survey of Cyber Security and Cybercrime (CSoCC).

Report a problem on this page

Is something not working? Is there information outdated? Can't find what you're looking for?

Please contact us and let us know how we can help you.

Privacy notice

Date modified: