Table 2
Victim service providers that perform a service or work directly with clients and/or by referral, by type of service, 2009/2010
| Type of service | Direct service | Contracted service | Referral | Not applicable |
|---|---|---|---|---|
| percent | ||||
| General services | ||||
| General information | 95 | 0 | 10 | 3 |
| Emotional support | 93 | 2 | 17 | 2 |
| Liaise with other agencies on behalf of client | 91 | 0 | 14 | 4 |
| Public education/prevention | 89 | 0 | 15 | 5 |
| Safety planning - immediate | 81 | 0 | 29 | 3 |
| Crisis intervention/response | 80 | 2 | 28 | 4 |
| Hospital accompaniment | 67 | 0 | 25 | 14 |
| Advocacy | 65 | 0 | 34 | 10 |
| Training | 62 | 2 | 15 | 16 |
| Safety planning - long term | 60 | 1 | 47 | 5 |
| Transportation | 55 | 2 | 40 | 14 |
| Emergency and disaster responses | 49 | 0 | 31 | 31 |
| Claims assistance | 43 | 0 | 59 | 10 |
| Crisis counselling | 35 | 0 | 65 | 5 |
| Counselling - individual | 32 | 1 | 68 | 5 |
| Basic needs provision | 25 | 0 | 77 | 8 |
| Crisis/distress line | 24 | 1 | 62 | 17 |
| Psychological assistance | 24 | 1 | 70 | 9 |
| Counselling - group | 22 | 1 | 72 | 9 |
| Self-help/peer support groups | 17 | 2 | 74 | 8 |
| Shelter/housing - emergency | 17 | 0 | 81 | 9 |
| Housing assistance | 17 | 0 | 82 | 9 |
| Lobbying activities | 16 | 0 | 21 | 61 |
| Compensation - financial | 16 | 0 | 72 | 16 |
| Counselling - couple/family | 13 | 0 | 80 | 10 |
| Conflict resolution | 13 | 0 | 67 | 22 |
| Compensation - other | 10 | 2 | 67 | 21 |
| First aid/health/medical services | 6 | 0 | 75 | 19 |
| Shelter/housing - long term housing | 6 | 0 | 87 | 10 |
| Child protection services | 5 | 0 | 83 | 12 |
| Criminal justice-related services | ||||
| Court accompaniment | 87 | 4 | 19 | 4 |
| Information on criminal justice system structure and process | 84 | 3 | 23 | 2 |
| Assistance with victim impact statements | 78 | 2 | 26 | 4 |
| Court orientation/information | 77 | 4 | 27 | 4 |
| Victim/witness preparation | 74 | 4 | 27 | 5 |
| Case/trial updates | 72 | 1 | 24 | 8 |
| Critical stress debriefing | 67 | 1 | 35 | 8 |
| Risk assessment (conduct or coordinate) | 63 | 2 | 35 | 14 |
| Prevention training (for victims) | 62 | 2 | 47 | 11 |
| Victim notification | 61 | 1 | 44 | 10 |
| Legal information | 47 | 1 | 66 | 5 |
| Restorative justice/mediation measures: accompaniment and support | 25 | 1 | 54 | 25 |
| Restorative justice/mediation measures: orientation and information | 16 | 1 | 65 | 23 |
|
Note: Total exceeds 100% due to multiple responses. Based on responses from 787 victim service providers. Source: Statistics Canada, Canadian Centre for Justice Statistics, Victim Services Survey, 2009/2010. |
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