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Side menu bar Catalogue Number 75-001-XIE Table of contents Latest issue News from The Daily Latest data Survey information Back issues Feedback Studies Latest issue in PDF

May 2005
Vol. 6, no. 5

Perspectives on Labour and Income

Business support services
Ernest B. Akyeampong

Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.

Looking, and looking, for work

Vincent Dubé and Claude Dionne

This article investigates factors influencing the chances of finding a job for people who were unemployed for more than six months in the late 1990s and early 2000s. Results for the short-term jobless are included for comparison.

Fact sheet on tourism

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