Travel-related barriers encountered by persons with disabilities or long-term conditions, 2025

Release date: May 27, 2025
Infographic: Travel-related barriers encountered by persons with disabilities or long-term conditions, 2025
Description: Travel-related barriers encountered by persons with disabilities or long-term conditions, 2025

In 2025, over half (52%) of Canadians aged 15 years and over with disabilities or long-term conditions took a trip out of town that involved travel by plane, train, bus or ferry.Note 1Note 2Note 3

  • 47% encountered a barrier at a station or terminal or on board the transportation vehicle.Note 4
    • Those with more severe disabilities or long-term conditions (67%) were more likely to experience a barrier while travelling than those with less severe disabilities or long-term conditions (34%).

Among persons with disabilities or long-term conditions…

  • 38% did not have access to the support services or accommodations they needed during their trip

  • 43% did not know how to request these services or accommodations

  • 32% encountered at least one type of difficulty on board a transportation vehicle because of their condition

    Most common types of difficulties encountered:

    • 43%: Inaccessible or inadequate seating or storage
    • 32%: Inaccessible washrooms
  • 39% encountered at least one type of difficulty at a station or terminal because of their condition

    Most common type of difficulties encountered:

    • 31%: Layout of the station or terminal
    • 30%:  Using the pedestrian paths or sidewalks

Source: Statistics Canada, Survey Series on Accessibility – Experiences with Accessibility and Travel, 2025.

Date modified: