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  • 1. The Demand for Telecommunication Services Archived
    Articles and reports: 63F0002X1995005
    Description:

    The new reality in the telecommunication service industry is one of competition among service suppliers for market shares. This paper analyzes and presents information from a survey on the demand and diffusion of telecommunication services by Business Services firms.

    Businesses care very much about the prices of these services. At the same time they care about the range and the quality of services offered. They believe that use of such services is indispensable in dealing with their clients and improves their productivity. Currently, the service used the most is facsimile. Large firms use telecommunication services more extensively than others and they are taking full advantage of competition. 61% of the large firms surveyed use at least one alternative supplier. Firms in the computer services industry have a different pattern of use than other industries in the group. There is potential for growth in the use of all services.

    Release date: 1998-11-20
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  • 1. The Demand for Telecommunication Services Archived
    Articles and reports: 63F0002X1995005
    Description:

    The new reality in the telecommunication service industry is one of competition among service suppliers for market shares. This paper analyzes and presents information from a survey on the demand and diffusion of telecommunication services by Business Services firms.

    Businesses care very much about the prices of these services. At the same time they care about the range and the quality of services offered. They believe that use of such services is indispensable in dealing with their clients and improves their productivity. Currently, the service used the most is facsimile. Large firms use telecommunication services more extensively than others and they are taking full advantage of competition. 61% of the large firms surveyed use at least one alternative supplier. Firms in the computer services industry have a different pattern of use than other industries in the group. There is potential for growth in the use of all services.

    Release date: 1998-11-20
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