Appendix E: Comparison of 2017 and 2022 CSD – Concordance between Variables and
Response Categories
Table E.10
Modules: Veterans, Internet Use, Accessibility Barriers

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Table E.10
Comparison of 2017 and 2022 CSD - Concordance between Variables and Response Categories
Modules: Veterans, Internet Use, Accessibility Barriers
Table summary
This table displays the results of Comparison of 2017 and 2022 CSD - Concordance between Variables and Response Categories
Modules: Veterans. The information is grouped by Element ID 2017 (appearing as row headers), Final Variable Name 2017, Question text 2017, Element ID 2022, Final Variable Name 2022 and Question text 2022 (appearing as column headers).
Element ID 2017 Final Variable Name 2017 Question text 2017 Element ID 2022 Final Variable Name 2022 Question text 2022
VAC_Q05 VAC_05 Have you ever had any Canadian military service? VAC_Q05 VAC_05 Have you ever served in the Canadian military?
VAC_Q10 VAC_10 Are you currently a member of the Canadian Armed Forces? VAC_Q10 VAC_10 Are you currently a member of the Canadian Armed Forces?
VAC_Q15 VAC_15 In what year did you release from the Canadian Armed Forces? VAC_Q15 VAC_15 In what year did you release from the Canadian Armed Forces?
IU_Q05 IU_05 How often do you use the Internet in a typical month? IU_Q05 IU_05 During the past 12 months, have you used the Internet for personal use, from any location?
IU_Q10 N/A What are the reasons you do not use the Internet? IU_Q10 N/A Why have you not used the Internet during the past 12 months for personal use?
IU_Q10 IU_10A No need or no interest IU_Q10 IU_10A Cost of service or equipment
IU_Q10 IU_10B Lack of confidence or skills IU_Q10 IU_10B No need, no interest or no time
IU_Q10 IU_10C Cost (Help text: e.g., cost of service, equipment or repair) IU_Q10 IU_10C Too difficult to use the Internet (Help text: e.g., lack of confidence, knowledge, skills or training)
IU_Q10 IU_10D No Internet-ready device available in dwelling (Help text: e.g., desktop, laptop or tablet computer) IU_Q10 IU_10D Limited due to health condition
IU_Q10 IU_10E No Internet service available in the area IU_Q10 IU_10E Confidentiality, security or privacy concerns
IU_Q10 IU_10F Require specialized adaptations or software IU_Q10 IU_10F Limited or no access to Internet
IU_Q10 IU_10G Too many websites are inaccessible IU_Q10 IU_10G No Internet-ready device available in dwelling (Help text: e.g., desktop, laptop or tablet computer)
IU_Q10 IU_10H Security or privacy concerns (Help text: e.g., concerns about viruses, spyware or the use of personal information) IU_Q10 IU_10H Require specialized adaptations or software
IU_Q10 IU_10I Other reason - specify: IU_Q10 IU_10I Too many websites are inaccessible
IU_Q10 IU_10J Age (too old) IU_Q10 IU_10J Other reason
IU_Q10 IU_10K Health condition N/A N/A N/A
IU_Q15 N/A During the past 12 months, did you use the Internet from No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15A home No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15B personal smart phone, tablet or other wireless handheld device No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15C another person's home No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15D work No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15E school or training institute No_2022_version-of__2017_IU_Q15 N/A N/A
IU_Q15 IU_15F some other location (Help text: e.g., public Wi-Fi, library, community center, etc.) No_2022_version-of__2017_IU_Q15 N/A N/A
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 N/A During the past 12 months, what activities did you perform on the Internet to interact with any level of government?
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15A Filed your income taxes on your own (Help text: i.e., not submitted by someone else)
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15B Paid a government service fee, tax, fine or ticket (Help text: e.g., driver’s licence renewal, parking ticket)
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15C Researched information (Help text: e.g., bylaws, regulations, programs or services)
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15D Expressed your opinion or provided feedback during an online government consultation relating to government policies or programs
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15E Downloaded a government form that was submitted in person (Help text: e.g., passport renewal application, Old Age Security application, driver’s licence renewal, building permit)
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15F Submitted a form or application for a government program or service online
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15G Accessed an account for a government program or service (Help text: e.g., My Account, accounts associated with driver’s licences or health cards, public library account)
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15H Communicated with a government organization by email or via social networking
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15I Other activities
No_2017_version-of__2022_IU_Q15 N/A N/A IU_Q15 IU_15J None
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 N/A During the past 12 months, when using the Internet to interact with government officials, websites or services in Canada, did you encounter any of the following problems?
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20A Difficult to find the correct website
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20B Difficult to find the information you needed on the website
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20C The website was experiencing technical difficulties
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20D The information provided on the website was missing or out-dated
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20E The website’s functions were not compatible with your Internet-connected device
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20F You had concerns for your security or privacy
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20G Accessibility issues related to your condition
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20H Other problems
No_2017_version-of__2022_IU_Q20 N/A N/A IU_Q20 IU_20I Did not encounter any problems
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 N/A What are the reasons you have not used the Internet to interact with government officials, websites or services in Canada during the past 12 months?
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25A No need, not interested or no time
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25B Too difficult to find the correct website or information on the website
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25C Easier to contact the government in person or by telephone
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25D Concern for security or privacy
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25E Never thought of searching or communicating that way
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25F Accessibility issues related to your condition
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25G Other reason — Specify the other reason you have not used the Internet to interact with government officials, websites or services
No_2017_version-of__2022_IU_Q25 N/A N/A IU_Q25 IU_25H None of the above
IU_Q20 N/A During the past 12 months, have you used the Internet to IU_Q30 N/A During the past three months, what other activities have you done over the Internet?
IU_Q20 IU_20A communicate by e-mail or search for information IU_Q30 IU_30A Communicated with others (Help text: e.g., emails, social networking, video calls, dating sites, sharing sites, blogs, meetings, family events, etc.)
IU_Q20 IU_20B use social networking websites (Help text: e.g., Facebook, Twitter, Instagram, etc.) IU_Q30 IU_30B Accessed information (Help text: e.g., news, directions, researched information on health, products, services or community events, etc.)
IU_Q20 IU_20C access government services IU_Q30 IU_30C Searched for employment
IU_Q20 IU_20D search for employment IU_Q30 IU_30D Conducted online banking
IU_Q20 IU_20E conduct electronic banking transactions (Help text: e.g., paying bills, viewing statements, etc.) IU_Q30 IU_30E Attended regular school classes (Help text: e.g., high school, university or other post-secondary classes, etc.)
IU_Q20 IU_20F purchase goods or services IU_Q30 IU_30F Took training courses or workshops
N/A N/A N/A IU_Q30 IU_30G Made a donation to a charity
N/A N/A N/A IU_Q30 IU_30H Booked appointments
N/A N/A N/A IU_Q30 IU_30I Purchased goods or services
N/A N/A N/A IU_Q30 IU_30J Sold goods or services
N/A N/A N/A IU_Q30 IU_30K Tracked fitness or health
N/A N/A N/A IU_Q30 IU_30L Other online activities
N/A N/A N/A IU_Q30 IU_30M None of these activities
IU_Q25 IU_25 Because of your condition, do you need some type of specialized software or other adaptation to access the Internet? No_2022_version-of__2017_IU_Q25 N/A N/A
IU_Q30 IU_30 Do you have all of the specialized software or adaptations that you need? No_2022_version-of__2017_IU_Q30 N/A N/A
IU_Q35 N/A Why do you not have the specialized software or adaptations that you need? No_2022_version-of__2017_IU_Q35 N/A N/A
IU_Q35 IU_35A Cost No_2022_version-of__2017_IU_Q35 N/A N/A
IU_Q35 IU_35B Have trouble finding what is needed No_2022_version-of__2017_IU_Q35 N/A N/A
IU_Q35 IU_35C Would need help or training No_2022_version-of__2017_IU_Q35 N/A N/A
IU_Q35 IU_35D Not interested in the Internet No_2022_version-of__2017_IU_Q35 N/A N/A
IU_Q35 IU_35E Some other reason No_2022_version-of__2017_IU_Q35 N/A N/A
AGS_Q05A N/A Which of the following ways of accessing government services would be difficult for you because of your condition? No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05A AGS_05AA By phone No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05A AGS_05AB By mail or fax No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05A AGS_05AC In person No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05A AGS_05AD By Internet No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05A AGS_05AE None of the above No_2022_version-of__2017_AGS_Q05A N/A N/A
AGS_Q05B AGS_D05B What aspect of accessing government services by phone would be difficult for you because of your condition? No_2022_version-of__2017_AGS_Q05B N/A N/A
AGS_Q05C AGS_D05C What aspect of accessing government services by mail or fax would be difficult for you because of your condition? No_2022_version-of__2017_AGS_Q05C N/A N/A
AGS_Q05D AGS_D05D What aspect of accessing government services in person would be difficult for you because of your condition? No_2022_version-of__2017_AGS_Q05D N/A N/A
AGS_Q05E AGS_D05E What aspect of accessing government services by Internet would be difficult for you because of your condition? No_2022_version-of__2017_AGS_Q05E N/A N/A
AGS_Q10 AGS_10 Which of the following ways of accessing government services would be your preferred method of contact? No_2022_version-of__2017_AGS_Q10 N/A N/A
No_2017_version-of__2022_BAR_R05B N/A N/A BAR_R05B N/A In the past 12 months, have you experienced barriers with any of the following features inside or outside public spaces because of your condition(s)?
ON-SCREEN HELP: Select “Not applicable” if the barrier is not relevant to your condition or you just do not do that activity. For example, stairs may not be a relevant barrier for someone with a hearing condition.
Select “Never” if you never or almost never experience the barrier even though it might be relevant to your condition.
No_2017_version-of__2022_BAR_Q05A N/A N/A BAR_Q05A BAR_05A Entrances or exits to buildings
No_2017_version-of__2022_BAR_Q05B N/A N/A BAR_Q05B BAR_05B Floorplans inside buildings
No_2017_version-of__2022_BAR_Q05C N/A N/A BAR_Q05C BAR_05C Lighting or sound levels inside buildings
No_2017_version-of__2022_BAR_Q05D N/A N/A BAR_Q05D BAR_05D Public washrooms
No_2017_version-of__2022_BAR_Q05E N/A N/A BAR_Q05E BAR_05E Wait lines
No_2017_version-of__2022_BAR_Q05F N/A N/A BAR_Q05F BAR_05F Self-serve technology
No_2017_version-of__2022_BAR_Q05G N/A N/A BAR_Q05G BAR_05G Announcements or alarms
No_2017_version-of__2022_BAR_Q05H N/A N/A BAR_Q05H BAR_05H Signs or directions
No_2017_version-of__2022_BAR_Q05I N/A N/A BAR_Q05I BAR_05I Pedestrian signals at intersections or crosswalks
No_2017_version-of__2022_BAR_Q05J N/A N/A BAR_Q05J BAR_05J Sidewalks when covered in ice or snow
No_2017_version-of__2022_BAR_Q05K N/A N/A BAR_Q05K BAR_05K Sidewalks in general
No_2017_version-of__2022_BAR_R10 N/A N/A BAR_R10 N/A In the past 12 months, have you experienced any barriers in terms of behaviours, misconceptions or assumptions made about you from any of the following because of your condition(s)?
ON-SCREEN HELP: Select “Not applicable” if the barrier is not relevant to your condition or you just do not do that activity.
Select “Never” if you never or almost never experience the barrier even though it might be relevant to your condition.
No_2017_version-of__2022_BAR_Q10A N/A N/A BAR_Q10A BAR_10A Family or close friends
No_2017_version-of__2022_BAR_Q10B N/A N/A BAR_Q10B BAR_10B Staff of a business
No_2017_version-of__2022_BAR_Q10C N/A N/A BAR_Q10C BAR_10C Medical or health care professionals
No_2017_version-of__2022_BAR_Q10D N/A N/A BAR_Q10D BAR_10D Staff of government services or programs
No_2017_version-of__2022_BAR_R15 N/A N/A BAR_R15 N/A In the past 12 months, have you experienced barriers communicating in any of the following situations because of your condition(s)?
ON-SCREEN HELP: “Communicating” includes both understanding and being understood.
Select “Not applicable” if the barrier is not relevant to your condition or you just do not do that activity.
Select “Never” if you never or almost never experience the barrier even though it might be relevant to your condition.
No_2017_version-of__2022_BAR_Q15A N/A N/A BAR_Q15A BAR_15A In person with family or close friends
No_2017_version-of__2022_BAR_Q15B N/A N/A BAR_Q15B BAR_15B In person with medical or health care professionals
No_2017_version-of__2022_BAR_Q15C N/A N/A BAR_Q15C BAR_15C In person with others such as the general public, customer service or government representatives
No_2017_version-of__2022_BAR_Q15D N/A N/A BAR_Q15D BAR_15D By voice over the phone with family or close friends
No_2017_version-of__2022_BAR_Q15E N/A N/A BAR_Q15E BAR_15E By voice over the phone with medical or health care professionals
No_2017_version-of__2022_BAR_Q15F N/A N/A BAR_Q15F BAR_15F By voice over the phone with others such as the general public, customer service or government representatives
No_2017_version-of__2022_BAR_Q15G N/A N/A BAR_Q15G BAR_15G With an automated phone message system
No_2017_version-of__2022_BAR_Q15H N/A N/A BAR_Q15H BAR_15H Using video conferencing
No_2017_version-of__2022_BAR_Q15I N/A N/A BAR_Q15I BAR_15I Using social media or online chat forums to interact with others
No_2017_version-of__2022_BAR_R20 N/A N/A BAR_R20 N/A In the past 12 months, have you experienced barriers using the Internet for any of the following activities because of your condition(s)?
ON-SCREEN HELP: Select “Not applicable” if the barrier is not relevant to your condition or you just do not do that activity.
Select “Never” if you never or almost never experience the barrier even though it might be relevant to your condition.
No_2017_version-of__2022_BAR_Q20A N/A N/A BAR_Q20A BAR_20A Online banking or online shopping
No_2017_version-of__2022_BAR_Q20B N/A N/A BAR_Q20B BAR_20B Online booking for appointments, services or reservations
No_2017_version-of__2022_BAR_Q20C N/A N/A BAR_Q20C BAR_20C Online access to government information, services or supports
Source: Statistics Canada, Canadian Survey on Disability, 2022.

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