Table 3
Percentage of victim service agencies that perform a service directly and/or through referral by type of service, 2007/2008
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| Type of services | Direct service | Contracted service | Referral | Not applicable |
|---|---|---|---|---|
| percent | ||||
| General services | ||||
| General information | 95 | 1 | 10 | 3 |
| Emotional support | 93 | 1 | 14 | 2 |
| Liaise with other agencies on behalf of client | 91 | 0 | 14 | 5 |
| Public awareness/prevention | 90 | 1 | 13 | 5 |
| Safety planning-immediate | 87 | 0 | 25 | 3 |
| Crisis intervention/response | 82 | 4 | 24 | 4 |
| Training | 73 | 2 | 19 | 12 |
| Safety planning-long term | 69 | 1 | 39 | 6 |
| Hospital accompaniment | 66 | 1 | 26 | 15 |
| Advocacy | 65 | 0 | 35 | 13 |
| Transportation | 55 | 3 | 41 | 17 |
| Emergency and disaster responses | 50 | 1 | 32 | 29 |
| Claims assistance | 46 | 0 | 54 | 13 |
| Crisis counselling | 43 | 1 | 61 | 5 |
| Counselling-individual | 34 | 3 | 66 | 5 |
| Crisis/distress line | 27 | 0 | 62 | 17 |
| Basic needs provision | 26 | 1 | 73 | 13 |
| Psychological assistance | 26 | 1 | 71 | 9 |
| Lobbying activities | 22 | 0 | 22 | 58 |
| Counselling-group | 22 | 2 | 68 | 12 |
| Self-help/peer support groups | 22 | 3 | 70 | 9 |
| Shelter/housing-emergency | 19 | 1 | 78 | 11 |
| Counselling-couple/family | 16 | 1 | 76 | 14 |
| Compensation-financial | 15 | 1 | 70 | 18 |
| Housing assistance | 15 | 0 | 79 | 13 |
| Compensation-other | 11 | 4 | 65 | 24 |
| Conflict resolution | 11 | 0 | 67 | 25 |
| First aid/health/medical services | 10 | 0 | 75 | 17 |
| Other service | 9 | 0 | 1 | 7 |
| Shelter/housing-long term housing | 4 | 0 | 87 | 13 |
| Child protection services | 4 | 0 | 86 | 12 |
| Criminal justice-related services | ||||
| Information on criminal justice system structure and process | 91 | 2 | 24 | 1 |
| Court accompaniment | 86 | 2 | 23 | 3 |
| Assistance with victim impact statements | 82 | 2 | 21 | 4 |
| Court orientation/information | 78 | 2 | 28 | 5 |
| Victim/witness preparation | 77 | 2 | 28 | 8 |
| Case/trial updates | 73 | 0 | 24 | 10 |
| Critical stress debriefing | 66 | 3 | 36 | 9 |
| Risk assessment (conduct or coordinate) | 65 | 0 | 31 | 16 |
| Victim notification | 61 | 1 | 33 | 15 |
| Prevention training (for victims) | 59 | 1 | 36 | 13 |
| Legal information | 45 | 0 | 61 | 6 |
| Restorative justice/mediation measures: accompaniment and support | 28 | 0 | 49 | 29 |
| Other criminal justice related service | 22 | 2 | 2 | 5 |
| Restorative justice/mediation measures: orientation and information | 18 | 1 | 58 | 32 |
|
Note: Totals exceed 100% due to multiple responses. Source: Statistics Canada, Canadian Centre for Justice Statistics, Victim Services Survey, 2007/2008. |
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