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Patient satisfaction with most recent hospital care received in past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, 2005


                                              Received hospital care in the past 12 months Quality of hospital care received rated as excellent or good Very or somewhat satisfied with hospital care received
   number % number %
Canada 7,138,401 5,851,097 82.0 5,768,618 80.8
Males 3,228,307 2,709,762 83.9 2,657,350 82.3
Females 3,910,094 3,141,336 80.3 3,111,269 79.6
Newfoundland and Labrador 167,498 149,278 89.1 143,445 85.6
Males 74,113 67,581 91.2 64,909 87.6
Females 93,385 81,697 87.5 78,536 84.1
Prince Edward Island 43,853 39,290 89.6 37,771 86.1
Males 19,996 18,421 92.1 17,534 87.7
Females 23,857 20,869 87.5 20,236 84.8
Nova Scotia 314,558 277,938 88.4 271,815 86.4
Males 145,328 129,211 88.9 125,745 86.5
Females 169,230 148,727 87.9 146,070 86.3
New Brunswick 244,982 213,223 87.0 210,042 85.7
Males 113,988 101,139 88.7 96,083 84.3
Females 130,993 112,084 85.6 113,959 87.0
Quebec 1,822,221 1,479,936 81.2 1,521,539 83.5
Males 887,366 728,591 82.1 747,853 84.3
Females 934,855 751,345 80.4 773,685 82.8
Ontario 2,509,305 2,007,396 80.0 1,943,717 77.5
Males 1,037,459 870,426 83.9 834,637 80.5
Females 1,471,846 1,136,970 77.2 1,109,081 75.4
Manitoba 235,755 202,537 85.9 192,514 81.7
Males 105,991 91,280 86.1 87,094 82.2
Females 129,764 111,257 85.7 105,420 81.2
Saskatchewan 225,395 191,248 84.9 188,918 83.8
Males 110,448 93,650 84.8 92,255 83.5
Females 114,947 97,599 84.9 96,663 84.1
Alberta 635,798 527,272 82.9 520,344 81.8
Males 287,742 244,235 84.9 239,069 83.1
Females 348,056 283,037 81.3 281,275 80.8
British Columbia 915,481 743,205 81.2 718,448 78.5
Males 435,442 356,622 81.9 343,213 78.8
Females 480,039 386,583 80.5 375,235 78.2
Yukon Territory 9,664 8,513 88.1 8,539 88.4
Males 4,220 3,636 86.2 3,615 85.7
Females 5,444 4,877 89.6 4,924 90.4
Northwest Territories 11,482 9,109 79.3 9,381 81.7
Males 5,368 4,208 78.4 4,598 85.7
Females 6,114 4,901 80.2 4,784 78.2
Nunavut 2,410 2,152 89.3 2,146 89.0
Males 846 E 762 E 90.1 744 E 88.0
Females 1,564 1,390 E 88.9 1,402 E 89.6

1. Population aged 15 and over who reported receiving hospital care in the past 12 months.
2. Population who rate the quality of hospital care received as excellent or good, based on the response to the following question: "Thinking of your most recent hospital visit, how would you rate the quality of the care you received? Would you say it was excellent, good, fair or poor?"
3. Population who report being very or somewhat satisfied with hospital care received, based on the response to the following question: "Thinking of your most recent hospital visit, how satisfied were you with the way hospital services were provided? Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied or very dissatisfied?"
4. Canada and provincial estimates are based on sub-sample weights.
5. The total does not correspond to the sum of the categories published in this table.
6. When comparing estimates, it is important to use confidence intervals to determine if differences between values are statistically significant. Confidence intervals describe sampling variability and give an indication of the precision of a given estimate. Bootstrapping techniques were used to produce the coefficient of variation (CV) and 95% confidence intervals (CIs).
7. Data with a coefficient of variation (CV) from 16.6% to 33.3% are identified as follows: (E) use with caution.
8. Data with a coefficient of variation (CV) greater than 33.3% were suppressed due to extreme sampling variability and are identified as follows: (F) too unreliable to be published.
Source: Statistics Canada, Canadian Community Health Survey (CCHS 3.1), 2005 (CANSIM table 105-0281).