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Patient satisfaction with community-based health care received in the past 12 months, by age group and sex, household population aged 15 and over, Canada, 2005


                                              Received community-based health care in the past 12 months Quality of community-based health care received rated as excellent or good Very or somewhat satisfied with community-based health care received
   number % number %
Total, 15 years and over 4,543,782 3,594,809 79.1 3,723,893 82.0
Males 1,971,298 1,589,986 80.7 1,636,615 83.0
Females 2,572,484 2,004,823 77.9 2,087,277 81.1
15 to 19 years 457,208 334,811 73.2 367,828 80.5
Males 186,790 122,372 65.5 139,789 74.8
Females 270,418 212,439 78.6 228,038 84.3
20 to 34 years 1,269,528 882,692 70 944,388 74
Males 514,086 372,223 72 399,645 78
Females 755,442 510,469 68 544,744 72
20 to 24 years 420,838 294,290 69.9 312,069 74.2
Males 168,111 131,140 78.0 133,675 79.5
Females 252,727 163,150 64.6 178,394 70.6
25 to 34 years 848,690 588,402 69.3 632,319 74.5
Males 345,975 241,083 69.7 265,969 76.9
Females 502,715 347,319 69.1 366,350 72.9
35 to 44 years 956,976 756,260 79.0 784,147 81.9
Males 460,644 364,776 79.2 386,278 83.9
Females 496,332 391,484 78.9 397,869 80.2
45 to 64 years 1,220,199 1,028,045 84.3 1,038,871 85.1
Males 554,054 494,986 89.3 472,506 85.3
Females 666,145 533,058 80.0 566,364 85.0
45 to 54 years 735,174 618,180 84.1 619,134 84.2
Males 345,775 305,383 88.3 282,870 81.8
Females 389,399 312,797 80.3 336,264 86.4
55 to 64 years 485,025 409,865 84.5 419,736 86.5
Males 208,279 189,604 91.0 189,636 91.0
Females 276,746 220,261 79.6 230,100 83.1
65 years and over 639,872 593,000 92.7 588,659 92.0
Males 255,724 235,628 92.1 238,398 93.2
Females 384,147 357,372 93.0 350,262 91.2
65 to 74 years 343,376 315,366 91.8 309,374 90.1
Males 152,996 140,668 91.9 140,919 92.1
Females 190,380 174,699 91.8 168,456 88.5
75 years and over 296,496 277,634 93.6 279,285 94.2
Males 102,728 94,961 92.4 97,479 94.9
Females 193,768 182,673 94.3 181,806 93.8

1. Population aged 15 and over who reported receiving community-based health care in the past 12 months, excluding care received through a hospital or doctor's office.
2. Examples of community-based health care include home nursing care, home-based counselling or therapy, personal care and community walk-in clinics.
3. Population who rate the quality of community-based health care services received as excellent or good, based on the response to the following question: "Overall how would you rate the quality of the community-based care you received? Would you say it was excellent, good, fair or poor?"
4. Population who report being very or somewhat satisfied with health care services received, based on the response to the following question: "Overall, how satisfied were you with the way community-based care was provided? Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied or very dissatisfied?"
5. Canada and provincial estimates are based on sub-sample weights.
6. The total does not correspond to the sum of the categories published in this table.
7. When comparing estimates, it is important to use confidence intervals to determine if differences between values are statistically significant. Confidence intervals describe sampling variability and give an indication of the precision of a given estimate. Bootstrapping techniques were used to produce the coefficient of variation (CV) and 95% confidence intervals (CIs).
8. Data with a coefficient of variation (CV) from 16.6% to 33.3% are identified as follows: (E) use with caution.
9. Data with a coefficient of variation (CV) greater than 33.3% were suppressed due to extreme sampling variability and are identified as follows: (F) too unreliable to be published.
Source: Statistics Canada, Canadian Community Health Survey (CCHS 3.1), 2005 (CANSIM table 105-0283).