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Patient satisfaction with most recent hospital care received in past 12 months, by age group and sex, household population aged 15 and over, Canada, 2005


                                              Received hospital care in the past 12 months Quality of hospital care received rated as excellent or good Very or somewhat satisfied with hospital care received
   number % number %
Total, 15 years and over 7,138,401 5,851,097 82.0 5,768,618 80.8
Males 3,228,307 2,709,762 83.9 2,657,350 82.3
Females 3,910,094 3,141,336 80.3 3,111,269 79.6
15 to 19 years 544,413 406,487 74.7 412,448 75.8
Males 285,208 223,552 78.4 216,396 75.9
Females 259,205 182,935 70.6 196,052 75.6
20 to 34 years 1,567,187 1,154,532 74 1,134,242 72
Males 639,257 488,531 76 466,078 73
Females 927,930 666,001 72 668,164 72
20 to 24 years 420,217 295,242 70.3 302,792 72.1
Males 196,692 146,816 74.6 147,231 74.9
Females 223,525 148,426 66.4 155,560 69.6
25 to 34 years 1,146,970 859,291 74.9 831,450 72.5
Males 442,565 341,716 77.2 318,847 72.0
Females 704,404 517,575 73.5 512,603 72.8
35 to 44 years 1,342,209 1,069,560 79.7 1,036,180 77.2
Males 644,884 528,827 82.0 515,569 79.9
Females 697,325 540,734 77.5 520,611 74.7
45 to 64 years 2,374,667 2,020,011 85.1 2,028,524 85.4
Males 1,068,392 917,158 85.8 922,489 86.3
Females 1,306,275 1,102,854 84.4 1,106,036 84.7
45 to 54 years 1,323,563 1,100,988 83.2 1,118,508 84.5
Males 555,294 460,681 83.0 477,524 86.0
Females 768,269 640,307 83.3 640,984 83.4
55 to 64 years 1,051,104 919,024 87.4 910,016 86.6
Males 513,099 456,476 89.0 444,965 86.7
Females 538,006 462,547 86.0 465,052 86.4
65 years and over 1,309,925 1,200,506 91.6 1,157,225 88.3
Males 590,566 551,694 93.4 536,818 90.9
Females 719,360 648,812 90.2 620,407 86.2
65 to 74 years 753,881 692,847 91.9 661,001 87.7
Males 351,777 326,717 92.9 311,895 88.7
Females 402,105 366,130 91.1 349,106 86.8
75 years and over 556,044 507,659 91.3 496,224 89.2
Males 238,789 224,977 94.2 224,923 94.2
Females 317,255 282,682 89.1 271,301 85.5

1. Population aged 15 and over who reported receiving hospital care in the past 12 months.
2. Population who rate the quality of hospital care received as excellent or good, based on the response to the following question: "Thinking of your most recent hospital visit, how would you rate the quality of the care you received? Would you say it was excellent, good, fair or poor?"
3. Population who report being very or somewhat satisfied with hospital care received, based on the response to the following question: "Thinking of your most recent hospital visit, how satisfied were you with the way hospital services were provided? Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied or very dissatisfied?"
4. Canada and provincial estimates are based on sub-sample weights.
5. The total does not correspond to the sum of the categories published in this table.
6. When comparing estimates, it is important to use confidence intervals to determine if differences between values are statistically significant. Confidence intervals describe sampling variability and give an indication of the precision of a given estimate. Bootstrapping techniques were used to produce the coefficient of variation (CV) and 95% confidence intervals (CIs).
7. Data with a coefficient of variation (CV) from 16.6% to 33.3% are identified as follows: (E) use with caution.
8. Data with a coefficient of variation (CV) greater than 33.3% were suppressed due to extreme sampling variability and are identified as follows: (F) too unreliable to be published.
Source: Statistics Canada, Canadian Community Health Survey (CCHS 3.1), 2005 (CANSIM table 105-0281).