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Patient satisfaction with any health care services received in the past 12 months, by sex, household population aged 15 and over, Canada, provinces and territories, 2005


                                              Received health care services in the past 12 months Quality of health care services received rated as excellent or good Very or somewhat satisfied with health care services received
   number % number %
Canada 24,627,559 20,990,542 85.2 20,927,364 85.0
Males 11,887,788 10,146,240 85.4 10,183,009 85.7
Females 12,739,771 10,844,302 85.1 10,744,356 84.3
Newfoundland and Labrador 405,018 358,985 88.6 355,309 87.7
Males 191,927 171,488 89.4 169,541 88.3
Females 213,090 187,497 88.0 185,768 87.2
Prince Edward Island 106,567 93,802 88.0 93,672 87.9
Males 50,079 44,042 87.9 44,357 88.6
Females 56,488 49,760 88.1 49,315 87.3
Nova Scotia 724,620 662,532 91.4 646,126 89.2
Males 340,145 309,430 91.0 301,504 88.6
Females 384,476 353,103 91.8 344,622 89.6
New Brunswick 575,730 512,801 89.1 514,038 89.3
Males 273,169 241,412 88.4 240,815 88.2
Females 302,561 271,389 89.7 273,223 90.3
Quebec 5,758,118 4,912,809 85.3 5,021,801 87.2
Males 2,760,988 2,356,532 85.4 2,412,714 87.4
Females 2,997,130 2,556,276 85.3 2,609,087 87.1
Ontario 9,669,514 8,152,183 84.3 8,057,391 83.3
Males 4,674,424 3,947,466 84.4 3,940,879 84.3
Females 4,995,089 4,204,718 84.2 4,116,512 82.4
Manitoba 853,819 742,462 87.0 727,138 85.2
Males 415,352 363,963 87.6 355,910 85.7
Females 438,467 378,499 86.3 371,228 84.7
Saskatchewan 720,551 626,692 87.0 628,974 87.3
Males 347,822 303,285 87.2 307,516 88.4
Females 372,730 323,407 86.8 321,458 86.2
Alberta 2,427,071 2,085,915 85.9 2,041,572 84.1
Males 1,195,719 1,024,066 85.6 1,013,492 84.8
Females 1,231,352 1,061,849 86.2 1,028,080 83.5
British Columbia 3,318,375 2,787,716 84.0 2,785,753 83.9
Males 1,604,119 1,357,274 84.6 1,368,698 85.3
Females 1,714,256 1,430,442 83.4 1,417,055 82.7
Yukon Territory 24,423 20,627 84.5 21,256 87.0
Males 11,767 10,027 85.2 10,013 85.1
Females 12,656 10,599 83.8 11,243 88.8
Northwest Territories 31,099 24,583 79.0 24,458 78.6
Males 15,999 12,463 77.9 12,596 78.7
Females 15,099 12,120 80.3 11,862 78.6
Nunavut 12,654 9,437 74.6 9,877 78.0
Males 6,278 4,793 76.3 4,973 79.2
Females 6,376 4,644 72.8 4,904 76.9

1. Population aged 15 and over who reported receiving health care services in the past 12 months.
2. Population who rate the quality of health care services received as excellent or good, based on the response to the following question: "Overall how would you rate the quality of the health care you received? Would you say it was excellent, good, fair or poor?"
3. Population who report being very or somewhat satisfied with health care services received, based on the response to the following question: "Overall, how satisfied were you with the way health care services were provided? Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied or very dissatisfied?"
4. Canada and provincial estimates are based on sub-sample weights.
5. The total does not correspond to the sum of the categories published in this table.
6. When comparing estimates, it is important to use confidence intervals to determine if differences between values are statistically significant. Confidence intervals describe sampling variability and give an indication of the precision of a given estimate. Bootstrapping techniques were used to produce the coefficient of variation (CV) and 95% confidence intervals (CIs).
7. Data with a coefficient of variation (CV) from 16.6% to 33.3% are identified as follows: (E) use with caution.
8. Data with a coefficient of variation (CV) greater than 33.3% were suppressed due to extreme sampling variability and are identified as follows: (F) too unreliable to be published.
Source: Statistics Canada, Canadian Community Health Survey (CCHS 3.1), 2005 (CANSIM table 105-0280).