Warning View the most recent version.

Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please "contact us" to request a format other than those available.

Patient satisfaction with any health care services received in the past 12 months, by age group and sex, household population aged 15 and over, Canada, 2005


                                              Received health care services in the past 12 months Quality of health care services received rated as excellent or good Very or somewhat satisfied with health care services received
   number % number %
Total, 15 years and over 24,627,559 20,990,542 85.2 20,927,364 85.0
Males 11,887,788 10,146,240 85.4 10,183,009 85.7
Females 12,739,771 10,844,302 85.1 10,744,356 84.3
15 to 19 years 2,313,356 1,992,492 86.1 2,028,598 87.7
Males 1,169,456 1,002,420 85.7 1,038,139 88.8
Females 1,143,900 990,072 86.6 990,460 86.6
20 to 34 years 5,486,380 4,415,172 80 4,444,527 81
Males 2,629,519 2,127,535 81 2,155,351 82
Females 2,856,861 2,287,637 80 2,289,177 80
20 to 24 years 1,764,070 1,444,710 81.9 1,449,214 82.2
Males 870,231 714,399 82.1 724,509 83.3
Females 893,839 730,311 81.7 724,704 81.1
25 to 34 years 3,722,309 2,970,463 79.8 2,995,314 80.5
Males 1,759,288 1,413,136 80.3 1,430,842 81.3
Females 1,963,021 1,557,326 79.3 1,564,472 79.7
35 to 44 years 5,033,857 4,186,230 83.2 4,174,982 82.9
Males 2,499,893 2,080,315 83.2 2,064,497 82.6
Females 2,533,963 2,105,915 83.1 2,110,485 83.3
45 to 64 years 7,981,365 6,932,725 86.9 6,838,395 85.7
Males 3,893,553 3,379,358 86.8 3,372,342 86.6
Females 4,087,812 3,553,367 86.9 3,466,054 84.8
45 to 54 years 4,611,569 3,958,443 85.8 3,904,801 84.7
Males 2,222,917 1,895,001 85.2 1,895,936 85.3
Females 2,388,653 2,063,442 86.4 2,008,865 84.1
55 to 64 years 3,369,796 2,974,282 88.3 2,933,594 87.1
Males 1,670,636 1,484,357 88.8 1,476,406 88.4
Females 1,699,160 1,489,925 87.7 1,457,188 85.8
65 years and over 3,812,601 3,463,924 90.9 3,440,861 90.2
Males 1,695,367 1,556,613 91.8 1,552,680 91.6
Females 2,117,234 1,907,311 90.1 1,888,181 89.2
65 to 74 years 2,180,624 1,998,966 91.7 1,974,646 90.6
Males 1,043,111 957,517 91.8 949,889 91.1
Females 1,137,513 1,041,449 91.6 1,024,757 90.1
75 years and over 1,631,978 1,464,958 89.8 1,466,215 89.8
Males 652,256 599,096 91.8 602,791 92.4
Females 979,722 865,862 88.4 863,424 88.1

1. Population aged 15 and over who reported receiving health care services in the past 12 months.
2. Population who rate the quality of health care services received as excellent or good, based on the response to the following question: "Overall how would you rate the quality of the health care you received? Would you say it was excellent, good, fair or poor?"
3. Population who report being very or somewhat satisfied with health care services received, based on the response to the following question: "Overall, how satisfied were you with the way health care services were provided? Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied or very dissatisfied?"
4. Canada and provincial estimates are based on sub-sample weights.
5. The total does not correspond to the sum of the categories published in this table.
6. When comparing estimates, it is important to use confidence intervals to determine if differences between values are statistically significant. Confidence intervals describe sampling variability and give an indication of the precision of a given estimate. Bootstrapping techniques were used to produce the coefficient of variation (CV) and 95% confidence intervals (CIs).
7. Data with a coefficient of variation (CV) from 16.6% to 33.3% are identified as follows: (E) use with caution.
8. Data with a coefficient of variation (CV) greater than 33.3% were suppressed due to extreme sampling variability and are identified as follows: (F) too unreliable to be published.
Source: Statistics Canada, Canadian Community Health Survey (CCHS 3.1), 2005 (CANSIM table 105-0280).