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Note of appreciation
Standards of service to the public


EnviroStats is produced under the direction of Michael Bordt, Acting Director, Environment Accounts and Statistics Division.

Carolyn Cahill

Michelle Tait

Gord Baldwin, Fred Barzyk, Gilbert Côté, Monique Deschambault, Gordon Dewis, John Flanders, Joan Forbes, Paula Gherasim, Laurie Jong, Marc Lavergne, Ministère des Transports du Québec, Luc Moquin, Marc Saner, Doug Trant, Tom Vradenburg and Michael Wright.

Note of appreciation

Canada owes the success of its statistical system to a long-standing partnership between Statistics Canada, the citizens of Canada, its businesses, governments and other institutions. Accurate and timely statistical information could not be produced without their continued co-operation and goodwill.

Standards of service to the public

Statistics Canada is committed to serving its clients in a prompt, reliable and courteous manner. To this end, the Agency has developed standards of service which its employees observe in serving its clients.


Published by authority of the Minister responsible for Statistics Canada.
© Minister of Industry, 2010
All rights reserved. The content of this electronic publication may be reproduced, in whole or in part, and by any means, without further permission from Statistics Canada, subject to the following conditions: that it be done solely for the purposes of private study, research, criticism, review or newspaper summary, and/or for non-commercial purposes; and that Statistics Canada be fully acknowledged as follows: Source (or "Adapted from", if appropriate): Statistics Canada, year of publication, name of product, catalogue number, volume and issue numbers, reference period and page(s). Otherwise, no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, by any means-electronic, mechanical or photocopy-or for any purposes without prior written permission of Licensing Services, Client Services Division, Statistics Canada, Ottawa, Ontario, Canada K1A 0T6.

Catalogue no. 16-002-X

Frequency: Quarterly

ISSN 1913-4320