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Standards of service to the public

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Authors: Deepananda Herath, Zuhair Hassan and Mike Trant

Editor: Mike Trant

Editorial Committee: Denis Chartrand, Ross Vani, Ray Bollman, Andrea Mathieson, Jennifer Winters, Mark Elward, Namatie Traore, Dave Culver and John Flanders

Special thanks to Josée Bourdeau.


Published by authority of the Minister responsible for Statistics Canada

© Minister of Industry, 2004

All rights reserved. See Copyright / permission to reproduce.

Catalogue no. 15-515-XWE

Frequency: Occasional

ISBN 0-662-37443-6


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Date modified: 2004-07-30 Important Notices