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  • 1. 2002 Economic Census electronic style guide Archived
    Articles and reports: 11-522-X20010016288
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.

    The upcoming 2002 U.S. Economic Census will give businesses the option of submitting their data on paper or by electronic media. If reporting electronically, they may report via Windows-based Computerized Self-Administered Questionnaires (CSAQs). The U.S. Census Bureau will offer electronic reporting for over 650 different forms to all respondents. The U.S. Census Bureau has assembled a cross-divisional team to develop an electronic forms style guide, outlining the design standards to use in electronic form creation and ensuring that the quality of the form designs will be consistent throughout.

    The purpose of a style guide is to foster consistency among the various analysts who may be working on different pieces of a software development project (in this case, a CSAQ). The team determined that the style guide should include standards for layout and screen design, navigation, graphics, edit capabilities, additional help, feedback, audit trails, and accessibility for disabled users.

    Members of the team signed up to develop various sections of the style guide. The team met weekly to discuss and review the sections. Members of the team also conducted usability tests on edits, and subject-matter employees provided recommendations to upper management. Team members conducted usability testing on prototype forms with actual respondents. The team called in subject-matter experts as necessary to assist in making decisions about particular forms where the constraints of the electronic medium required changes to the paper form.

    The style guide will become the standard for all CSAQs for the 2002 Economic Census, which will ensure consistency across the survey programs.

    Release date: 2002-09-12
  • 2. Usability testing and cognitive interviewing to support economic forms development for the 2002 U.S. economic census Archived
    Articles and reports: 11-522-X20010016289
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.

    Increasing demand for electronic reporting in establishment surveys has placed additional emphasis on incorporating usability into electronic forms. We are just beginning to understand the implications surrounding electronic forms design. Cognitive interviewing and usability testing are analogous in that both types of testing have similar goals: to build an end instrument (paper or electronic) that reduces both respondent burden and measurement error. Cognitive testing has greatly influenced paper forms design and can also be applied towards the development of electronic forms. Usability testing expands on existing cognitive testing methodology to include examination of the interaction between the respondent and the electronic form.

    The upcoming U.S. 2002 Economic Census will offer businesses the ability to report information using electronic forms. The U.S. Census Bureau is creating an electronic forms style guide outlining the design standards to be used in electronic form creation. The style guide's design standards are based on usability principles, usability and cognitive test results, and Graphical User Interface standards. This paper highlights the major electronic forms design issues raised during the preparation of the style guide and describes how usability testing and cognitive interviewing resolved these issues.

    Release date: 2002-09-12
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Articles and reports (2)

Articles and reports (2) ((2 results))

  • 1. 2002 Economic Census electronic style guide Archived
    Articles and reports: 11-522-X20010016288
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.

    The upcoming 2002 U.S. Economic Census will give businesses the option of submitting their data on paper or by electronic media. If reporting electronically, they may report via Windows-based Computerized Self-Administered Questionnaires (CSAQs). The U.S. Census Bureau will offer electronic reporting for over 650 different forms to all respondents. The U.S. Census Bureau has assembled a cross-divisional team to develop an electronic forms style guide, outlining the design standards to use in electronic form creation and ensuring that the quality of the form designs will be consistent throughout.

    The purpose of a style guide is to foster consistency among the various analysts who may be working on different pieces of a software development project (in this case, a CSAQ). The team determined that the style guide should include standards for layout and screen design, navigation, graphics, edit capabilities, additional help, feedback, audit trails, and accessibility for disabled users.

    Members of the team signed up to develop various sections of the style guide. The team met weekly to discuss and review the sections. Members of the team also conducted usability tests on edits, and subject-matter employees provided recommendations to upper management. Team members conducted usability testing on prototype forms with actual respondents. The team called in subject-matter experts as necessary to assist in making decisions about particular forms where the constraints of the electronic medium required changes to the paper form.

    The style guide will become the standard for all CSAQs for the 2002 Economic Census, which will ensure consistency across the survey programs.

    Release date: 2002-09-12
  • 2. Usability testing and cognitive interviewing to support economic forms development for the 2002 U.S. economic census Archived
    Articles and reports: 11-522-X20010016289
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.

    Increasing demand for electronic reporting in establishment surveys has placed additional emphasis on incorporating usability into electronic forms. We are just beginning to understand the implications surrounding electronic forms design. Cognitive interviewing and usability testing are analogous in that both types of testing have similar goals: to build an end instrument (paper or electronic) that reduces both respondent burden and measurement error. Cognitive testing has greatly influenced paper forms design and can also be applied towards the development of electronic forms. Usability testing expands on existing cognitive testing methodology to include examination of the interaction between the respondent and the electronic form.

    The upcoming U.S. 2002 Economic Census will offer businesses the ability to report information using electronic forms. The U.S. Census Bureau is creating an electronic forms style guide outlining the design standards to be used in electronic form creation. The style guide's design standards are based on usability principles, usability and cognitive test results, and Graphical User Interface standards. This paper highlights the major electronic forms design issues raised during the preparation of the style guide and describes how usability testing and cognitive interviewing resolved these issues.

    Release date: 2002-09-12
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