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  • 1. Achievements and challenges: An overview of data collection methodology at the UK Office for National Statistics Archived
    Articles and reports: 11-522-X200800010946
    Description:

    In the mid 1990s the first question testing unit was set-up in the UK Office for National Statistics (ONS). The key objective of the unit was to develop and test the questions and questionnaire for the 2001 Census. Since the establishment of this unit the area has been expanded into a Data Collection Methodology (DCM) Centre of Expertise which now sits in the Methodology Directorate. The DCM centre has three branches which support DCM work for social surveys, business surveys, the Census and external organisations.

    In the past ten years DCM has achieved a variety of things. For example, introduced survey methodology involvement in the development and testing of business survey question(naire)s; introduced a mix-method approach to the development of questions and questionnaires; developed and implemented standards e.g. for the 2011 census questionnaire & showcards; and developed and delivered DCM training events.

    This paper will provide an overview of data collection methodology at the ONS from the perspective of achievements and challenges. It will cover areas such as methods, staff (e.g. recruitment, development and field security), and integration with the survey process.

    Release date: 2009-12-03
  • 2. Telephone data entry as the primary mode of response to short term surveys at the Office for National Statistics, United Kingdom Archived
    Articles and reports: 11-522-X200800010958
    Description:

    Telephone Data Entry (TDE) is a system by which survey respondents can return their data to the Office for National Statistics (ONS) using the keypad on their telephone and currently accounts for approximately 12% of total responses to ONS business surveys. ONS is currently increasing the number of surveys which use TDE as the primary mode of response and this paper gives an overview of the redevelopment project covering; the redevelopment of the paper questionnaire, enhancements made to the TDE system and the results from piloting these changes. Improvements to the quality of the data received and increased response via TDE as a result of these developments suggest that data quality improvements and cost savings are possible as a result of promoting TDE as the primary mode of response to short term surveys.

    Release date: 2009-12-03
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Articles and reports (2)

Articles and reports (2) ((2 results))

  • 1. Achievements and challenges: An overview of data collection methodology at the UK Office for National Statistics Archived
    Articles and reports: 11-522-X200800010946
    Description:

    In the mid 1990s the first question testing unit was set-up in the UK Office for National Statistics (ONS). The key objective of the unit was to develop and test the questions and questionnaire for the 2001 Census. Since the establishment of this unit the area has been expanded into a Data Collection Methodology (DCM) Centre of Expertise which now sits in the Methodology Directorate. The DCM centre has three branches which support DCM work for social surveys, business surveys, the Census and external organisations.

    In the past ten years DCM has achieved a variety of things. For example, introduced survey methodology involvement in the development and testing of business survey question(naire)s; introduced a mix-method approach to the development of questions and questionnaires; developed and implemented standards e.g. for the 2011 census questionnaire & showcards; and developed and delivered DCM training events.

    This paper will provide an overview of data collection methodology at the ONS from the perspective of achievements and challenges. It will cover areas such as methods, staff (e.g. recruitment, development and field security), and integration with the survey process.

    Release date: 2009-12-03
  • 2. Telephone data entry as the primary mode of response to short term surveys at the Office for National Statistics, United Kingdom Archived
    Articles and reports: 11-522-X200800010958
    Description:

    Telephone Data Entry (TDE) is a system by which survey respondents can return their data to the Office for National Statistics (ONS) using the keypad on their telephone and currently accounts for approximately 12% of total responses to ONS business surveys. ONS is currently increasing the number of surveys which use TDE as the primary mode of response and this paper gives an overview of the redevelopment project covering; the redevelopment of the paper questionnaire, enhancements made to the TDE system and the results from piloting these changes. Improvements to the quality of the data received and increased response via TDE as a result of these developments suggest that data quality improvements and cost savings are possible as a result of promoting TDE as the primary mode of response to short term surveys.

    Release date: 2009-12-03
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