Business and consumer services

Key indicators

Changing any selection will automatically update the page content.

Selected geographical area: Canada

More business and consumer services indicators

Selected geographical area: Canada

Selected geographical area: Newfoundland and Labrador

More business and consumer services indicators

Selected geographical area: Newfoundland and Labrador

Selected geographical area: Prince Edward Island

More business and consumer services indicators

Selected geographical area: Prince Edward Island

Selected geographical area: Nova Scotia

More business and consumer services indicators

Selected geographical area: Nova Scotia

Selected geographical area: New Brunswick

More business and consumer services indicators

Selected geographical area: New Brunswick

Selected geographical area: Quebec

More business and consumer services indicators

Selected geographical area: Quebec

Selected geographical area: Ontario

More business and consumer services indicators

Selected geographical area: Ontario

Selected geographical area: Manitoba

More business and consumer services indicators

Selected geographical area: Manitoba

Selected geographical area: Saskatchewan

More business and consumer services indicators

Selected geographical area: Saskatchewan

Selected geographical area: Alberta

More business and consumer services indicators

Selected geographical area: Alberta

Selected geographical area: British Columbia

More business and consumer services indicators

Selected geographical area: British Columbia

Selected geographical area: Yukon

More business and consumer services indicators

Selected geographical area: Yukon

Selected geographical area: Northwest Territories

More business and consumer services indicators

Selected geographical area: Northwest Territories

Selected geographical area: Nunavut

More business and consumer services indicators

Selected geographical area: Nunavut

Skip to filters. View results.
View results

Filter results by

Search Help
Currently selected filters that can be removed

Keyword(s)

Type

7 facets displayed. 0 facets selected.

Geography

5 facets displayed. 0 facets selected.

Survey or statistical program

73 facets displayed. 0 facets selected.

Content

1 facets displayed. 0 facets selected.
Sort Help
entries

Results

All (444)

All (444) (350 to 360 of 444 results)

  • 351. Innovation in the engineering services industry Archived
    Articles and reports: 88-003-X20000025114
    Geography: Canada
    Description:

    Fuelled by rapid technological change and the emerging global marketplace, the need for a stream of new and improved products - in other words innovation - is growing. Some 31% of the engineering firms surveyed replaced an existing products, added a new product to their existing line or diversified into new product lines.

    Release date: 2000-06-01
  • 352. Research and development (R&D) in a service economy Archived
    Articles and reports: 88-003-X20000025120
    Geography: Canada
    Description:

    Over two-thirds of Canada's gross domestic product (GDP) and three-quarters of employment result from service activity, and close to 60% of the measured reserach and development is performed in the service sector.

    Release date: 2000-06-01
  • 353. Innovation in the Engineering Services Industry Archived
    Articles and reports: 63F0002X2000030
    Description:

    Rapid technological change and an emerging global marketplace underscore the need for firms to innovate in order to succeed. The 1997 Survey of Innovation was the first to look at innovation in selected knowledge-based and information-intensive services industries. This article presents estimates of innovation in the engineering services industry over the 1994 to 1996 period. The survey findings show that large firms are very innovative, but that innovation rates are low among small firms. Further, firms that do not innovate are less likely to try because of the risks inherent in innovation activity. Product innovation is the most common of the three types of innovation studied. While organizational change usually leads to innovations yielding new products and more efficient processes, it is the least common form of innovation. Firms cite their clients as being their most important source of innovative ideas, and also acknowledge the importance of research and development (R&D). Firms perceive that market uncertainties and difficulties in obtaining capital are their most significant barriers to innovation.

    Release date: 2000-05-08
  • 354. Food services competition in the 1990's Archived
    Articles and reports: 63-016-X19990044946
    Geography: Canada
    Description:

    This article will examine how food service providers and food stores have competed for Canadians' food dollars in the 1990s, and then look at how this intense competition has affected both industries. Each industry has evolved with the objective of improving efficiency and gaining additional market share.

    Release date: 2000-04-14
  • 355. Update on gambling Archived
    Articles and reports: 75-001-X20000014887
    Geography: Canada
    Description:

    This note updates national and provincial data for most charts and tables published in two previous Perspectives articles on gambling.

    Release date: 2000-03-08
  • 356. Differences in Innovator and Non-innovator Profiles: Small Establishments in Business Services Archived
    Articles and reports: 11F0019M2000143
    Geography: Canada
    Description:

    This paper explores differences between innovative and non-innovative establishments in business service industries. It focuses on small establishments that supply core technical inputs to other firms: establishments in computer and related services, engineering, and other scientific and technical services.

    The analysis begins by examining the incidence of innovation within the small firm population. Forty percent of small businesses report introducing new or improved products, processes or organizational forms. Among these businesses, product innovation dominates over process or organizational change. A majority of these establishments reveal an ongoing commitment to innovation programs by introducing innovations on a regular basis. By contrast, businesses that do not introduce new or improved products, processes or organizational methods reveal little supporting evidence of innovation activity.

    The paper then investigates differences in strategic intensity between innovative and non-innovative businesses. Innovators attach greater importance to financial management and capital acquisition. Innovators also place more emphasis on recruiting skilled labour and on promoting incentive compensation. These distinctions are sensible - among small firms in R&D-intensive industries, financing and human resource competencies play a critical role in the innovation process.

    A final section examines whether the obstacles to innovation differ between innovators and non-innovators. Innovators are more likely to report difficulties related to market success, imitation, and skill restrictions. Evidence of learning-by-doing is more apparent within a multivariate framework. The probability of encountering risk-related obstacles and input restrictions is higher among establishments that engage in R&D and use intellectual property rights, both key elements of the innovation process. Many obstacles to innovation are also more apparent for businesses that stress financing, marketing, production or human resource strategies.

    Release date: 2000-01-25
  • 357. Understanding the Innovation Process: Innovation in Dynamic Service Industries Archived
    Articles and reports: 11F0019M2000127
    Geography: Canada
    Description:

    In studies of business innovation, the term innovation process is used to describe (i) the array of sources and objectives that culminate in the act of innovation, (ii) the set of market effects that result from innovation, and (iii) the obstacles that firms encounter when pursuing innovation strategies. An examination of the innovation process is thus designed to bring about a more comprehensive understanding of the characteristics that innovative firms share, as well as of those characteristics that set innovators apart from other businesses. The Survey of Innovation, 1996 examined innovation in three dynamic service industries: communications, financial services, and technical business services.

    This paper explores the principal findings to emerge from the Survey of Innovation, 1996. Two themes are apparent. In the first instance, many elements of the innovation process are common to all the service industries studied, such as an emphasis on product innovation, a strong customer orientation, and a commitment to service quality. Beyond these common elements, however, differences in competitive pressures across these industries serve to engender important differences in innovation strategies. Accordingly, much of what we can ultimately learn about the innovation process occurs at the industry level.

    Release date: 2000-01-19
  • 358. Innovation in the engineering services industry Archived
    Articles and reports: 63-016-X19990034860
    Geography: Canada
    Description:

    This article presents, for the first time, findings about the engineering services industry. This industry is comprised of firms primarily engaged in providing engineering services. It offers services ranging from feasibility studies to design, project management and commissioning (or the start-up of the operation) of projects.

    Release date: 2000-01-18
  • 359. Profile of Canada's travel agency industry Archived
    Articles and reports: 63-016-X19990034862
    Geography: Canada
    Description:

    The travel agency industry plays an essential role in Canada's tourism industry, and has ripple effects on other sectors of the Canadian economy. This article presents 1997 data on the industry's general characteristics, revenue and cost structure, client base, marketing methods, and trade patterns. To offer more context, these results are sometimes compared to those of previous years.

    Release date: 2000-01-18
  • 360. Challenges Facing Canada's Internet Service Providers: A Snapshot from a Survey of ISPs Archived
    Articles and reports: 63F0002X1999028
    Description:

    This article focuses on characteristics of primary Internet service providers (ISPs), that is, firms reporting that 50% or more of their revenues come from ISP activities. It looks at challenges facing ISPs including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to their customers. These items are analysed after classifying ISPs into four different size categories, enabling one to see any differences in perception or conduct between ISPs of varying sizes.

    Release date: 2000-01-10
Data (252)

Data (252) (70 to 80 of 252 results)

  • 71. Surveying and mapping services, summary statistics
    Table: 21-10-0159-01
    Geography: Canada, Province or territory
    Frequency: Annual
    Description:

    The summary statistics by North American Industry Classification System (NAICS) which include: operating revenue (dollars x 1,000,000), operating expenses (dollars x 1,000,000), salaries wages and benefits (dollars x 1,000,000), and operating profit margin (by percent), of surveying and mapping services (NAICS 54136 and 54137), annual, for five years of data.

    Release date: 2023-10-27
  • 72. Surveying and mapping services, industry expenditures
    Table: 21-10-0161-01
    Geography: Canada
    Frequency: Annual
    Description: The operating expenses by North American Industry Classification System (NAICS) which include all members under industry expenditures, for surveying and mapping services (NAICS 54136 and 54137), annual (percent), for five years of data.
    Release date: 2023-10-27
  • 73. Surveying and mapping services, sales by type of client
    Table: 21-10-0162-01
    Geography: Canada
    Frequency: Annual
    Description: The sales by type of client based on the North American Industry Classification System (NAICS) which include all members under surveying and mapping services (NAICS 54136 and 54137), annual (percent), for five years of data.
    Release date: 2023-10-27
  • 74. Surveying and mapping services, sales by type of goods and services
    Table: 21-10-0211-01
    Geography: Canada
    Frequency: Annual
    Description: The sales by type of goods and services based on the North American Industry Classification System (NAICS) 54136 and 54137 Surveying and mapping services which include all members under Sales of goods and services, annual (percent) for five years of data.
    Release date: 2023-10-27
  • 75. Employment services, summary statistics
    Table: 21-10-0063-01
    Geography: Canada, Province or territory
    Frequency: Annual
    Description: The summary statistics by North American Industry Classification System (NAICS) which include: operating revenue (dollars x 1,000,000), operating expenses (dollars x 1,000,000), salaries wages and benefits (dollars x 1,000,000), and operating profit margin (by percent), of employment services (NAICS 5613), annual, for five years of data.
    Release date: 2023-10-24
  • 76. Employment services, industry expenditures
    Table: 21-10-0064-01
    Geography: Canada
    Frequency: Annual
    Description: The operating expenses by North American Industry Classification System (NAICS) which include all members under industry expenditures, for employment services (NAICS 5613), annual (percent), for five years of data.
    Release date: 2023-10-24
  • 77. Employment services, sales by type of client
    Table: 21-10-0065-01
    Geography: Canada
    Frequency: Annual
    Description: The sales by type of client based on the North American Industry Classification System (NAICS) which include all members under employment services (NAICS 5613), annual (percent), for five years of data.
    Release date: 2023-10-24
  • 78. Employment services, sales by type of goods and services
    Table: 21-10-0177-01
    Geography: Canada
    Frequency: Annual
    Description: The sales by type of goods and services, by North American Industry Classification System (NAICS) 5613 Employment services, which include all members under sales by type of goods and services , annual, (percent), for five years of data.
    Release date: 2023-10-24
  • 79. Employment services, e-commerce sales
    Table: 21-10-0233-01
    Geography: Canada
    Frequency: Annual
    Description:

    E-commerce sales for North American Industry Classification System (NAICS) employment services, includes all members under sales, for Canada, for one year of data.

    Release date: 2023-10-24
  • 80. Travel arrangement services, summary statistics
    Table: 21-10-0003-01
    Geography: Canada, Province or territory
    Frequency: Annual
    Description: The summary statistics by North American Industry Classification System (NAICS) which include: operating revenue (dollars x 1,000,000), operating expenses (dollars x 1,000,000), salaries wages and benefits (dollars x 1,000,000), and operating profit margin (by percent), of travel agencies (NAICS 56151) & tour operators (NAICS 56152) & other travel arrangement and reservation services (NAICS 56159), annual, for five years of data.
    Release date: 2023-10-19
Analysis (142)

Analysis (142) (40 to 50 of 142 results)

  • 41. Research and development services in physical, engineering and life sciences (PELS): Why do so many establishments say that satisfying existing clients is not relevant to their success? Archived
    Articles and reports: 88-003-X20060029246
    Geography: Canada
    Description:

    While firms engaged in R&D services are part of the population of firms covered by the Research and Development in Canadian Industry (RDCI) survey and the Biotechnology Use and Development Survey (BUDS), this industry group is not covered by a typical industry survey. This means that there are no industry-specific figures for contribution to GDP or other typical measures of industrial activities and finances. However, data for the industry group are available from the Survey of Innovation 2003, along with other selected professional services. Data from that survey indicate that the establishments in R&D services in physical, engineering and life sciences may be part of a select and highly atypical group of firms and are discussed in this article.

    Release date: 2006-06-27
  • 42. Buying and Selling Research and Development Services Archived
    Articles and reports: 88F0006X2006002
    Description:

    This study provides a statistical portrait of the strategies Canadian companies used in conducting research and development between 1997 and 2002. It is based on data from the Survey of Research and Development in Canadian Industry.

    Release date: 2006-05-02
  • 43. Changing Market Trends: How Technology and Global Conditions Affect the Canadian Travel Industry Archived
    Articles and reports: 63F0002X2006049
    Description:

    This article looks at how the growing popularity of Internet reservations is affecting Canada's travel arrangement and travel accommodation industries. While few tour operators perceived their growth was dampened by Internet reservations in 2003, nearly two-thirds of travel agencies felt that Internet reservations were detrimental to their business. As Internet-savvy travelers become more comfortable assembling their own travel packages on-line they are increasingly bypassing travel agencies, especially those with no Internet presence.

    The article also suggests that, along with a sharp decline in the number of foreign tourists visiting Canada, the greater prevalence of Internet reservations dampened room prices and operating profits from 2001 to 2003 for traveler accommodations providers, particularly non-affiliated ones.

    Release date: 2006-01-19
  • 44. Changing market trends: How technology and global conditions affect the Canadian Travel Industry Archived
    Articles and reports: 63-018-X20060018804
    Geography: Canada
    Description:

    This article looks at how the growing popularity of Internet reservations is affecting Canada's travel arrangement and travel accommodation industries. While few tour operators perceived their growth was dampened by Internet reservations in 2003, nearly two-thirds of travel agencies felt that Internet reservations were detrimental to their business. As Internet-savvy travelers become more comfortable assembling their own travel packages on-line they are increasingly bypassing travel agencies, especially those with no Internet presence.

    The article also suggests that, along with a sharp decline in the number of foreign tourists visiting Canada, the greater prevalence of Internet reservations dampened room prices and operating profits from 2001 to 2003 for traveler accommodations providers, particularly non-affiliated ones.

    Release date: 2006-01-12
  • 45. Strategies of Small and Mid-sized Internet Service Providers (ISPs) Archived
    Articles and reports: 63F0002X2005048
    Description:

    This article compares the performance and characteristics of fast-growing small- and mid-sized Canadian Internet service providers (ISPs) with those of their slower-growing counterparts. The study also examines the different strategies employed by the two groups as well as their differing perceptions of potential impediments to their growth.

    The main findings relate to the effects of the two groups' business strategies on their core business and diversification, revenues and expenses, broadband and narrowband services, subscriber base and customer retention rates, connection options and growth impediments.

    Release date: 2005-12-08
  • 46. Innovation in Selected Industries Serving the Mining and Forestry Sectors: Results from the Survey of Innovation 2003 Archived
    Articles and reports: 88F0006X2005015
    Description:

    This working paper highlights a variety of aspects of innovation in selected industries serving the mining and/or forestry sectors, including incidence and types of innovation, novelty of innovation, innovation activities, sources of information and collaboration, problems and obstacles to innovation and impacts of innovation.

    Release date: 2005-11-04
  • 47. Innovation in Selected Professional, Scientific and Technical Services: Results from the Survey of Innovation 2003 Archived
    Articles and reports: 88F0006X2005013
    Description:

    This working paper highlights a variety of aspects of innovation in selected professional, scientific and technical service industries, including incidence and types of innovation, novelty of innovation, innovation activities, sources of information and collaboration, problems and obstacles to innovation and impacts of innovation.

    Release date: 2005-10-31
  • 48. Innovation in Information and Communication Technology (ICT) Sector Service Industries: Results from the Survey of Innovation 2003 Archived
    Articles and reports: 88F0006X2005012
    Description:

    This working paper highlights a variety of aspects of innovation in the information and communications technology (ICT) services sector industries including incidence and types of innovation, novelty of innovation, innovation activities, sources of information and collaboration, problems and obstacles to innovation and impacts of innovation.

    Release date: 2005-10-25
  • 49. Who gains from computer use? Archived
    Articles and reports: 75-001-X200510713146
    Geography: Canada
    Description:

    Workers who use computers earn more than those who do not. Is this a productivity effect or merely selection (that is, workers selected to use computers are more productive to begin with). After controlling for selection, the average worker enjoys a wage premium of 3.8% upon adopting a computer. This premium, however, obscures important differences by education and occupation. Long-run returns to computer use are over 5% for most workers. Differences between short-run and long-run returns suggest that workers may share training costs through sacrificed wages.

    Release date: 2005-09-21
  • 50. Business support services Archived
    Articles and reports: 75-001-X200510513142
    Geography: Canada
    Description:

    Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.

    Release date: 2005-06-20
Reference (49)

Reference (49) (20 to 30 of 49 results)

Report a problem or mistake on this page
Date modified:

Search help

How do I use the filters and the search box?

  • You can initiate a search by entering keywords or selecting filters (e.g., under Subject, Geography, etc.) on the left side of the page.

  • Filters can be used together or in any combination. Each time you select a filter, the results on the page are updated.

  • To start a new search, click on the Clear all button above the search box or deselect each filter.

  • Specified keywords and filters appear above the search box. You can deselect any or all the tags to refine or clear your search.

How do I refine my search?

  • You can enter keywords in the search box. It is not necessary to use “+” or “, “ or “AND”.

  • You can delete some or all of the keywords from your search string.

  • Quotes around keywords limit the search to a specific phrase.

    • For example, “labour force survey” will limit results to products containing this phrase.

  • Use “or” between keywords to obtain results that contain one or more search terms.

    • For example, labour or­ force or survey will limit results to products containing any or all of these words.

How does the search work?

  • This search looks for results that have your query term in the title, description, subject, geography, product number or other information about the product.

    • For example, when searching the term ‘Diseases’, all results with the word ‘Diseases’ in the title, description or tagged the subject appear.

  • The text within an article or publication are not searched. For full text searching of articles, use the site search.

Sort help

How are the results ordered?

The Sort by feature provides three options:

  • By date – sorts results by product release date starting with the most recent.
  • By relevance is only needed or beneficial when you use the search box and submit a search query. Results are ordered by a combination of where the search term appears in the content, e.g., if it appears in the title, it likely means the product is more relevant to your search; how up to date or new the content in the product is; how popular the product is; and other factors.
  • By title – sorts results alphabetically.

Sort help

How are the results ordered?

The Sort by feature provides four options:

  • By date – sorts results by product release date starting with the most recent.
  • By most popular – gives priority to results that are most frequently selected by users, followed by the most recent.
  • By relevance is only needed or beneficial when you use the search box and submit a search query. Results are ordered by a combination of where the search term appears in the content, e.g., if it appears in the title, it likely means the product is more relevant to your search; how up to date or new the content in the product is; how popular the product is; and other factors.
  • By title – sorts results alphabetically.