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  • Articles and reports: 88F0006X2010004
    Description:

    It is widely acknowledged that information and communications technologies (ICTs) have led to major innovations in business models and play an important role in firms' competitiveness and productivity.

    Because of the lack of statistics, however, there have been few Canadian studies of the deployment of electronic business (e-business) processes within firms. E-commerce was one of the first online activities to attract attention, and we now know a little more about it, yet e-commerce is just one of the many business processes supported by Internet-based business networks. In Canada, very little information is available about how ICTs are used to manage operating processes such as the logistics functions of delivery and inventory management and the marketing and client relations functions.

    In 2007, the Survey of Electronic Commerce and Technology collected data for the first time on the deployment of Internet-based systems to manage various e-business processes. The Survey also asked firms about the internal and external integration of the systems that manage those e-business processes.

    Based on these new data, the study begins with a description of e-business adoption in Canada and then explores the benefits that firms see in doing business over the Internet. This study provides a clearer picture of how Canadian firms are deploying e-business processes, broken down by industry, size and type of e-business use.

    Release date: 2010-07-08

  • Articles and reports: 11-522-X200800010941
    Description:

    Prior to 2004, the design and development of collection functions at Statistics New Zealand (Statistics NZ) was done by a centralised team of data collection methodologists. In 2004, an organisational review considered whether the design and development of these functions was being done in the most effective way. A key issue was the rising costs of surveying as the organisation moved from paper-based data collection to electronic data collection. The review saw some collection functions decentralised. However, a smaller centralised team of data collection methodologists was retained to work with subject matter areas across Statistics NZ.

    This paper will discuss the strategy used by the smaller centralised team of data collection methodologists to support subject matter areas. There are three key themes to the strategy. First, is the development of best practice standards and a central standards repository. Second, is training and introducing knowledge sharing forums. Third, is providing advice and independent review to subject matter areas which design and develop collection instruments.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010947
    Description:

    This paper addresses the efforts of the U.S. Energy Information Administration to design, test and implement new and substantially redesigned surveys. The need to change EIA's surveys has become increasingly important, as U.S. energy industries have moved from highly regulated to deregulated business. This has substantially affected both their ability and willingness to report data. The paper focuses on how EIA has deployed current tools for designing and testing surveys and the reasons that these methods have not always yielded the desired results. It suggests some new tools and methods that we would like to try to improve the quality of our data.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010986
    Description:

    Major changes were made to the data collection process for the 2006 Census. One of those changes was the Internet response option, which was offered to all private households in Canada. Nearly one in five households chose to complete and return the questionnaire on-line. In addition, a new method of promoting Internet response was tested via the Internet Response Promotion (IRP) Study. The new approach proved very effective at increasing the on-line response rate. Planning for the 2011 Census, which is under way, calls for the use of a wave collection strategy, and wave 1 would be the IRP method. This paper provides an overview of Internet data collection in the 2006 Census - evaluations, results, lessons learned - and the methodology that will be used in the next census in 2011.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010987
    Description:

    Over the last few years, there have been large progress in the web data collection area. Today, many statistical offices offer a web alternative in many different types of surveys. It is widely believed that web data collection may raise data quality while lowering data collection costs. Experience has shown that, offered web as a second alternative to paper questionnaires; enterprises have been slow to embrace the web alternative. On the other hand, experiments have also shown that by promoting web over paper, it is possible to raise the web take up rates. However, there are still few studies on what happens when the contact strategy is changed radically and the web option is the only option given in a complex enterprise survey. In 2008, Statistics Sweden took the step of using more or less a web-only strategy in the survey of industrial production (PRODCOM). The web questionnaire was developed in the generalised tool for web surveys used by Statistics Sweden. The paper presents the web solution and some experiences from the 2008 PRODCOM survey, including process data on response rates and error ratios as well as the results of a cognitive follow-up of the survey. Some important lessons learned are also presented.

    Release date: 2009-12-03

  • Articles and reports: 88F0006X2004010
    Description:

    This paper analyses data from the Survey of Electronic Commerce and Technology 2002 that looks at the acquisition of significantly improved technologies and the introduction of new or significantly improved products to the market. The target groups are technological innovators (firms that acquired new technologies and/or sold new products), and non-innovators (firms that neither acquired new technologies nor sold new products). A series of profiles is presented of information communication technology (ICT) use as well as barriers to its use for technological innovators and non-innovators.

    Release date: 2004-05-21

  • Articles and reports: 88F0006X2003002
    Description:

    Today, businesses and individuals are more frequently using electronic networks to obtain information; but are they also using these networks to share information or to create business solutions? Individuals can turn to the Internet to check out companies that post annual reports, catalogues and job opportunities. Businesses can post their catalogues, ask for and reply to tenders, offer training, communicate with customers and suppliers, and post job opportunities over electronic networks. Finally, public sector administrations have entered heavily into electronic information sharing under such initiatives as Government On-Line.

    The Survey of Electronic Commerce and Technology captured how, in 2001, businesses used the Internet, intranets, extranets or electronic data interchanges (EDIs) to make information available within their organizations, to their suppliers or customers, or accessible to other organizations. Businesses were asked the types of information, or interactive or network-based activities they made available via electronic networks. Information included product descriptions or catalogues, order status, demand projections, inventory data, customer information and job opportunities. The one interactive or network-based activity captured was electronic training. The information flows captured by this question provide a better understanding of how e-business, in particular electronic customer and supplier relationships, is operating in Canada.

    Release date: 2003-03-03
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  • Articles and reports: 88F0006X2010004
    Description:

    It is widely acknowledged that information and communications technologies (ICTs) have led to major innovations in business models and play an important role in firms' competitiveness and productivity.

    Because of the lack of statistics, however, there have been few Canadian studies of the deployment of electronic business (e-business) processes within firms. E-commerce was one of the first online activities to attract attention, and we now know a little more about it, yet e-commerce is just one of the many business processes supported by Internet-based business networks. In Canada, very little information is available about how ICTs are used to manage operating processes such as the logistics functions of delivery and inventory management and the marketing and client relations functions.

    In 2007, the Survey of Electronic Commerce and Technology collected data for the first time on the deployment of Internet-based systems to manage various e-business processes. The Survey also asked firms about the internal and external integration of the systems that manage those e-business processes.

    Based on these new data, the study begins with a description of e-business adoption in Canada and then explores the benefits that firms see in doing business over the Internet. This study provides a clearer picture of how Canadian firms are deploying e-business processes, broken down by industry, size and type of e-business use.

    Release date: 2010-07-08

  • Articles and reports: 11-522-X200800010941
    Description:

    Prior to 2004, the design and development of collection functions at Statistics New Zealand (Statistics NZ) was done by a centralised team of data collection methodologists. In 2004, an organisational review considered whether the design and development of these functions was being done in the most effective way. A key issue was the rising costs of surveying as the organisation moved from paper-based data collection to electronic data collection. The review saw some collection functions decentralised. However, a smaller centralised team of data collection methodologists was retained to work with subject matter areas across Statistics NZ.

    This paper will discuss the strategy used by the smaller centralised team of data collection methodologists to support subject matter areas. There are three key themes to the strategy. First, is the development of best practice standards and a central standards repository. Second, is training and introducing knowledge sharing forums. Third, is providing advice and independent review to subject matter areas which design and develop collection instruments.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010947
    Description:

    This paper addresses the efforts of the U.S. Energy Information Administration to design, test and implement new and substantially redesigned surveys. The need to change EIA's surveys has become increasingly important, as U.S. energy industries have moved from highly regulated to deregulated business. This has substantially affected both their ability and willingness to report data. The paper focuses on how EIA has deployed current tools for designing and testing surveys and the reasons that these methods have not always yielded the desired results. It suggests some new tools and methods that we would like to try to improve the quality of our data.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010986
    Description:

    Major changes were made to the data collection process for the 2006 Census. One of those changes was the Internet response option, which was offered to all private households in Canada. Nearly one in five households chose to complete and return the questionnaire on-line. In addition, a new method of promoting Internet response was tested via the Internet Response Promotion (IRP) Study. The new approach proved very effective at increasing the on-line response rate. Planning for the 2011 Census, which is under way, calls for the use of a wave collection strategy, and wave 1 would be the IRP method. This paper provides an overview of Internet data collection in the 2006 Census - evaluations, results, lessons learned - and the methodology that will be used in the next census in 2011.

    Release date: 2009-12-03

  • Articles and reports: 11-522-X200800010987
    Description:

    Over the last few years, there have been large progress in the web data collection area. Today, many statistical offices offer a web alternative in many different types of surveys. It is widely believed that web data collection may raise data quality while lowering data collection costs. Experience has shown that, offered web as a second alternative to paper questionnaires; enterprises have been slow to embrace the web alternative. On the other hand, experiments have also shown that by promoting web over paper, it is possible to raise the web take up rates. However, there are still few studies on what happens when the contact strategy is changed radically and the web option is the only option given in a complex enterprise survey. In 2008, Statistics Sweden took the step of using more or less a web-only strategy in the survey of industrial production (PRODCOM). The web questionnaire was developed in the generalised tool for web surveys used by Statistics Sweden. The paper presents the web solution and some experiences from the 2008 PRODCOM survey, including process data on response rates and error ratios as well as the results of a cognitive follow-up of the survey. Some important lessons learned are also presented.

    Release date: 2009-12-03

  • Articles and reports: 88F0006X2004010
    Description:

    This paper analyses data from the Survey of Electronic Commerce and Technology 2002 that looks at the acquisition of significantly improved technologies and the introduction of new or significantly improved products to the market. The target groups are technological innovators (firms that acquired new technologies and/or sold new products), and non-innovators (firms that neither acquired new technologies nor sold new products). A series of profiles is presented of information communication technology (ICT) use as well as barriers to its use for technological innovators and non-innovators.

    Release date: 2004-05-21

  • Articles and reports: 88F0006X2003002
    Description:

    Today, businesses and individuals are more frequently using electronic networks to obtain information; but are they also using these networks to share information or to create business solutions? Individuals can turn to the Internet to check out companies that post annual reports, catalogues and job opportunities. Businesses can post their catalogues, ask for and reply to tenders, offer training, communicate with customers and suppliers, and post job opportunities over electronic networks. Finally, public sector administrations have entered heavily into electronic information sharing under such initiatives as Government On-Line.

    The Survey of Electronic Commerce and Technology captured how, in 2001, businesses used the Internet, intranets, extranets or electronic data interchanges (EDIs) to make information available within their organizations, to their suppliers or customers, or accessible to other organizations. Businesses were asked the types of information, or interactive or network-based activities they made available via electronic networks. Information included product descriptions or catalogues, order status, demand projections, inventory data, customer information and job opportunities. The one interactive or network-based activity captured was electronic training. The information flows captured by this question provide a better understanding of how e-business, in particular electronic customer and supplier relationships, is operating in Canada.

    Release date: 2003-03-03
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