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- 1. Retail and customer service in French ArchivedArticles and reports: 11-008-X201000111074Geography: Census metropolitan areaDescription:
This article looks at the prevalence of French-language knowledge among sales and service workers (salespersons, food servers, cashiers). Information is also provided regarding their use of French at work. There is a special focus on the metropolitan areas of Ottawa-Gatineau, Moncton, Sudbury and Montréal.
Release date: 2010-01-26 - Articles and reports: 88F0006X2007007Description:
Results from the Survey of Innovation 2003 raised some interesting questions. First, an unexpected one-third of establishments in R&D services were not innovative. According to the guidelines of the Oslo Manual, innovative establishments are those that introduced a new or significantly improved product or process on to the market or into production, within a specified interval. Second, many of these non-innovative establishments indicated that satisfying existing customers was irrelevant to their firms success. This was very different response from all other types of firms.
This working paper provides a potential explanation of these unexpected results, as well as an overview of available information on establishments in R&D services (NAICS 5417) in the context of professional services generally. The paper assembles descriptive data to show that non-innovative establishments in R&D services differ significantly from other non-innovative establishments and, while not innovative, they are nevertheless highly inventive. It presents some evidence to suggest that they are venture firms (firms relying on infusions of investment capital rather than revenues from sales to sustain their operations) and proposes a specific set of indicators that would facilitate resolution of the nature of firms in this industry group.
Release date: 2007-12-20 - Articles and reports: 96F0030X2001009Geography: CanadaDescription:
This topic presents the Canadian labour force trends over the past decade in light of the three key factors that have shaped the nation's workforce: a demand for skills in the face of globalization and the 'knowledge economy'; a working-age population increasingly made up of older persons; and a growing reliance on immigration as a source of skills and labour force growth. Numerous colour maps, charts and tables illustrate the latest provincial, territorial and metropolitan labour force trends observed from the 2001 Census of Population and Housing.
This series includes a number of comprehensive articles that supplement the day-of-release information launched through The Daily. These catalogued articles provide an analytical perspective on the 2001 Census release topics. The number and length of these articles vary for each census release and are based on the 21 census release topics disseminated over 8 major release dates.
More focused articles were disseminated as major releases in The Dailyin the weeks following the official release of the data. Other more specialized articles were also announced in The Daily. The articles in the 2001 Census Analysis Series are available free of charge via the Internet.
Release date: 2003-02-11 - 4. Communicating quality: discussion ArchivedArticles and reports: 11-522-X20010016302Description:
This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.
This session provides three more contributions to the continuing discussion concerning the national statistics offices' response to the topic of quality -in particular, the subtopic of communicating quality. These three papers make the important and necessary assumption that national statistical offices have an obligation to report the limitations of the data; users should know and understand those limitations; and, as a result of understanding the limitations, users ought to be able to determine whether the data are fit for their purposes.
Release date: 2002-09-12 - 5. Innovation and Training in New Firms ArchivedArticles and reports: 11F0019M2000123Geography: CanadaDescription:
Recent studies have demonstrated the quantitative importance of entry, exit, growth and decline in the industrial population. It is this turnover that rewards innovative activity and contributes to productivity growth.
While the size of the entry population is impressive - especially when cumulated over time - the importance of entry is ultimately due to its impact on innovation in the economy. Experimentation is important in a dynamic, market-based economy. A key part of the experimentation comes from entrants. New entrepreneurs constantly offer consumers new products both in terms of the basic good and the level of service that accompanies it.
This experimentation is associated with significant costs since many entrants fail. Young firms are most at risk of failure; data drawn from a longitudinal file of Canadian entrants in both the goods and service sectors show that over half the new firms that fail do so in the first two years of life. Life is short for the majority of entrants. Only 1 in 5 new firms survive to their tenth birthday.
Since so many entrants fall by the wayside, it is of inherent interest to understand the conditions that are associated with success, the conditions that allow the potential in new entrepreneurs to come to fruition. The success of an entrant is due to its choosing the correct combination of strategies and activities. To understand how these capabilities contribute to growth, it is necessary to study how the performance of entrants relates to differences in strategies and pursued activities.
This paper describes the environment and the characteristics of entrants that manage to survive and grow. In doing so, it focuses on two issues. The first is the innovativeness of entrants and the extent to which their growth depends on their innovativeness. The second is to outline how the stress on worker skills, which is partially related to training, complements innovation and contributes to growth.
Release date: 2000-12-08 - Articles and reports: 63F0002X1999028Description:
This article focuses on characteristics of primary Internet service providers (ISPs), that is, firms reporting that 50% or more of their revenues come from ISP activities. It looks at challenges facing ISPs including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to their customers. These items are analysed after classifying ISPs into four different size categories, enabling one to see any differences in perception or conduct between ISPs of varying sizes.
Release date: 2000-01-10 - Articles and reports: 63-016-X19990014621Geography: CanadaDescription:
This paper will look at challenges facing ISPs today including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to customers. These issues will be analysed after classifying ISPs into four different size categories, based on ISP revenue. This will enable one to see any differences in perception or conduct between ISPs of varying sizes.
Release date: 1999-07-15 - Journals and periodicals: 88-517-XGeography: CanadaDescription:
New firms are seen to play a key role in the innovation process, especially in certain key sectors of the economy. This study therefore examines the differences in the profiles of successful new firms in science-based industries and other industries. The firms that are examined are entrants who survey into their early teen years. The study examines numerous factors that are seen to influence the success of new businesses. These include the competitive environment, business strategies and the financial structure of the businesses.
Successful new firms in science-based industries are found to differ in a number of dimensions from new firms in other industries. They are more likely to be exporters. They face greater technological change and intense competition with regards to the rate at which new products are being introduced. They tend to put more emphasis on quality, the frequent introduction of new products and the customization of products. They make greater use of information technology. They place more stress on new technology development, research and development facilities and the use of intellectual property. They are much more likely to innovate and they place more importance on recruiting skilled labour and on training. Finally, they are more likely to use non-traditional financial measures to evaluate performance and they are less likely to rely on secured credit for financing both their research and development activity and their machinery and equipment that are firms in other sectors.
Release date: 1999-03-31 - 9. A Portrait of Entrants and Exits ArchivedArticles and reports: 11F0019M1999121Geography: CanadaDescription:
Entry and exit are important phenomena. This paper reviews the evidence on the size of this process and its contribution to productivity and innovation. It then develops a detailed portrait of the characteristics of new firms that survive and those that fail. In doing so, it examines the type of competencies that are developed in both groups of firms. It asks which competencies are developed by new firms. In particular, it focuses on the innovative capabilities of new firms. It shows that small firms in general and entrants in particular are heterogeneous when it comes to their innovative activity. The types of innovative activity in which they are engaged vary widely. Some focus on research and development (R&D) and new products. Others focus on new technologies. Still others stress the development of human capital. In addition, this paper examines the competitive environment that new firms face and the connection between growth and innovation. It also examines the complementary skills that are employed by innovators. Finally, the paper focuses on the causes of failure in the firm population. It extends earlier work that finds that failing firms differ from surviving firms in terms of basic competencies-management, financial management and marketing capabilities.
Release date: 1999-02-25 - 10. Innovation in Dynamic Service Industries ArchivedJournals and periodicals: 88-516-XGeography: CanadaDescription:
Innovation is at the heart of economic growth and development. It is through innovation that new products are brought to market, new production processes developed and organizational change realized. Given existing cross-industry variations in structure, competitiveness and maturity, it is reasonable to expect that firms in different industries will innovate for different reasons, in different ways and with different results. This report focuses on how the innovation activities of firms in three dynamic service industries are conditioned by their different environments.
Through an understanding of what competitive pressures come into play and how these pressures affect the type of innovation that is performed, Innovation in dynamic service industries goes some way in illustrating how innovation regimes differ substantially, and quite logically, from one industry to another.
This is the fifth in the series of publications on innovation and technological change in Canada. One of the earlier studies investigated the type of innovation taking place in the manufacturing sector (Baldwin and Da Pont, Innovation in Canadian manufacturing enterprises, Catalogue No. 88-513-XPB). Two others focused on advanced manufacturing technologies. The first (Baldwin and Sabourin, Technology adoption in Canadian manufacturing, Catalogue No. 88-512-XPB) outlined the intensity of use of these technologies. The second (Baldwin, Sabourin, and Rafiquzzaman, Benefits and problems associated with technology adoption, Catalogue No. 88-514-XPE) investigated the determinants of adoption. Another study (Baldwin, Innovation and intellectual property, Catalogue No. 88-515-XPE) examined how innovative firms protect their intellectual property after they have innovated.
Release date: 1999-01-18
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- 1. Retail and customer service in French ArchivedArticles and reports: 11-008-X201000111074Geography: Census metropolitan areaDescription:
This article looks at the prevalence of French-language knowledge among sales and service workers (salespersons, food servers, cashiers). Information is also provided regarding their use of French at work. There is a special focus on the metropolitan areas of Ottawa-Gatineau, Moncton, Sudbury and Montréal.
Release date: 2010-01-26 - Articles and reports: 88F0006X2007007Description:
Results from the Survey of Innovation 2003 raised some interesting questions. First, an unexpected one-third of establishments in R&D services were not innovative. According to the guidelines of the Oslo Manual, innovative establishments are those that introduced a new or significantly improved product or process on to the market or into production, within a specified interval. Second, many of these non-innovative establishments indicated that satisfying existing customers was irrelevant to their firms success. This was very different response from all other types of firms.
This working paper provides a potential explanation of these unexpected results, as well as an overview of available information on establishments in R&D services (NAICS 5417) in the context of professional services generally. The paper assembles descriptive data to show that non-innovative establishments in R&D services differ significantly from other non-innovative establishments and, while not innovative, they are nevertheless highly inventive. It presents some evidence to suggest that they are venture firms (firms relying on infusions of investment capital rather than revenues from sales to sustain their operations) and proposes a specific set of indicators that would facilitate resolution of the nature of firms in this industry group.
Release date: 2007-12-20 - Articles and reports: 96F0030X2001009Geography: CanadaDescription:
This topic presents the Canadian labour force trends over the past decade in light of the three key factors that have shaped the nation's workforce: a demand for skills in the face of globalization and the 'knowledge economy'; a working-age population increasingly made up of older persons; and a growing reliance on immigration as a source of skills and labour force growth. Numerous colour maps, charts and tables illustrate the latest provincial, territorial and metropolitan labour force trends observed from the 2001 Census of Population and Housing.
This series includes a number of comprehensive articles that supplement the day-of-release information launched through The Daily. These catalogued articles provide an analytical perspective on the 2001 Census release topics. The number and length of these articles vary for each census release and are based on the 21 census release topics disseminated over 8 major release dates.
More focused articles were disseminated as major releases in The Dailyin the weeks following the official release of the data. Other more specialized articles were also announced in The Daily. The articles in the 2001 Census Analysis Series are available free of charge via the Internet.
Release date: 2003-02-11 - 4. Communicating quality: discussion ArchivedArticles and reports: 11-522-X20010016302Description:
This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.
This session provides three more contributions to the continuing discussion concerning the national statistics offices' response to the topic of quality -in particular, the subtopic of communicating quality. These three papers make the important and necessary assumption that national statistical offices have an obligation to report the limitations of the data; users should know and understand those limitations; and, as a result of understanding the limitations, users ought to be able to determine whether the data are fit for their purposes.
Release date: 2002-09-12 - 5. Innovation and Training in New Firms ArchivedArticles and reports: 11F0019M2000123Geography: CanadaDescription:
Recent studies have demonstrated the quantitative importance of entry, exit, growth and decline in the industrial population. It is this turnover that rewards innovative activity and contributes to productivity growth.
While the size of the entry population is impressive - especially when cumulated over time - the importance of entry is ultimately due to its impact on innovation in the economy. Experimentation is important in a dynamic, market-based economy. A key part of the experimentation comes from entrants. New entrepreneurs constantly offer consumers new products both in terms of the basic good and the level of service that accompanies it.
This experimentation is associated with significant costs since many entrants fail. Young firms are most at risk of failure; data drawn from a longitudinal file of Canadian entrants in both the goods and service sectors show that over half the new firms that fail do so in the first two years of life. Life is short for the majority of entrants. Only 1 in 5 new firms survive to their tenth birthday.
Since so many entrants fall by the wayside, it is of inherent interest to understand the conditions that are associated with success, the conditions that allow the potential in new entrepreneurs to come to fruition. The success of an entrant is due to its choosing the correct combination of strategies and activities. To understand how these capabilities contribute to growth, it is necessary to study how the performance of entrants relates to differences in strategies and pursued activities.
This paper describes the environment and the characteristics of entrants that manage to survive and grow. In doing so, it focuses on two issues. The first is the innovativeness of entrants and the extent to which their growth depends on their innovativeness. The second is to outline how the stress on worker skills, which is partially related to training, complements innovation and contributes to growth.
Release date: 2000-12-08 - Articles and reports: 63F0002X1999028Description:
This article focuses on characteristics of primary Internet service providers (ISPs), that is, firms reporting that 50% or more of their revenues come from ISP activities. It looks at challenges facing ISPs including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to their customers. These items are analysed after classifying ISPs into four different size categories, enabling one to see any differences in perception or conduct between ISPs of varying sizes.
Release date: 2000-01-10 - Articles and reports: 63-016-X19990014621Geography: CanadaDescription:
This paper will look at challenges facing ISPs today including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to customers. These issues will be analysed after classifying ISPs into four different size categories, based on ISP revenue. This will enable one to see any differences in perception or conduct between ISPs of varying sizes.
Release date: 1999-07-15 - Journals and periodicals: 88-517-XGeography: CanadaDescription:
New firms are seen to play a key role in the innovation process, especially in certain key sectors of the economy. This study therefore examines the differences in the profiles of successful new firms in science-based industries and other industries. The firms that are examined are entrants who survey into their early teen years. The study examines numerous factors that are seen to influence the success of new businesses. These include the competitive environment, business strategies and the financial structure of the businesses.
Successful new firms in science-based industries are found to differ in a number of dimensions from new firms in other industries. They are more likely to be exporters. They face greater technological change and intense competition with regards to the rate at which new products are being introduced. They tend to put more emphasis on quality, the frequent introduction of new products and the customization of products. They make greater use of information technology. They place more stress on new technology development, research and development facilities and the use of intellectual property. They are much more likely to innovate and they place more importance on recruiting skilled labour and on training. Finally, they are more likely to use non-traditional financial measures to evaluate performance and they are less likely to rely on secured credit for financing both their research and development activity and their machinery and equipment that are firms in other sectors.
Release date: 1999-03-31 - 9. A Portrait of Entrants and Exits ArchivedArticles and reports: 11F0019M1999121Geography: CanadaDescription:
Entry and exit are important phenomena. This paper reviews the evidence on the size of this process and its contribution to productivity and innovation. It then develops a detailed portrait of the characteristics of new firms that survive and those that fail. In doing so, it examines the type of competencies that are developed in both groups of firms. It asks which competencies are developed by new firms. In particular, it focuses on the innovative capabilities of new firms. It shows that small firms in general and entrants in particular are heterogeneous when it comes to their innovative activity. The types of innovative activity in which they are engaged vary widely. Some focus on research and development (R&D) and new products. Others focus on new technologies. Still others stress the development of human capital. In addition, this paper examines the competitive environment that new firms face and the connection between growth and innovation. It also examines the complementary skills that are employed by innovators. Finally, the paper focuses on the causes of failure in the firm population. It extends earlier work that finds that failing firms differ from surviving firms in terms of basic competencies-management, financial management and marketing capabilities.
Release date: 1999-02-25 - 10. Innovation in Dynamic Service Industries ArchivedJournals and periodicals: 88-516-XGeography: CanadaDescription:
Innovation is at the heart of economic growth and development. It is through innovation that new products are brought to market, new production processes developed and organizational change realized. Given existing cross-industry variations in structure, competitiveness and maturity, it is reasonable to expect that firms in different industries will innovate for different reasons, in different ways and with different results. This report focuses on how the innovation activities of firms in three dynamic service industries are conditioned by their different environments.
Through an understanding of what competitive pressures come into play and how these pressures affect the type of innovation that is performed, Innovation in dynamic service industries goes some way in illustrating how innovation regimes differ substantially, and quite logically, from one industry to another.
This is the fifth in the series of publications on innovation and technological change in Canada. One of the earlier studies investigated the type of innovation taking place in the manufacturing sector (Baldwin and Da Pont, Innovation in Canadian manufacturing enterprises, Catalogue No. 88-513-XPB). Two others focused on advanced manufacturing technologies. The first (Baldwin and Sabourin, Technology adoption in Canadian manufacturing, Catalogue No. 88-512-XPB) outlined the intensity of use of these technologies. The second (Baldwin, Sabourin, and Rafiquzzaman, Benefits and problems associated with technology adoption, Catalogue No. 88-514-XPE) investigated the determinants of adoption. Another study (Baldwin, Innovation and intellectual property, Catalogue No. 88-515-XPE) examined how innovative firms protect their intellectual property after they have innovated.
Release date: 1999-01-18
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