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  • 1. Lessons learned from cognitive testing, part 2: no neutral position: the issue of neutrals in opinion questions Archived
    Articles and reports: 88-003-X20020026369
    Geography: Canada
    Description:

    Eliminating the "neutral" response in an opinion question not only encourages the respondent to choose a side, it gently persuades respondents to read the question. Learn how we used this technique to our advantage in the Knowledge Management Practices Survey, 2001.

    Release date: 2002-06-14
  • 2. Are We Managing Our Knowledge? Results from the Pilot Knowledge Management Practices Survey, 2001 Archived
    Articles and reports: 88F0006X2002006
    Description:

    The results of this pilot Knowledge Management Practices Survey indicate that most firms are managing some aspect of their knowledge. At present it appears that firms are more actively managing the transfer and sharing of knowledge within the firm and external knowledge that could directly bear on their markets. Knowledge management practices are seen as important tools in improving firms' competitive advantage and as a manner to unite workers in the goals of firms' strategic objectives. In fact, the majority of reasons found to be most important to the firms show a slant towards internalising knowledge and protecting the knowledge in place. Very few of the practices in use or the reasons or results of using the knowledge management practices indicated a strong willingness on the part of firms to share their knowledge with competitors or between work-sites.

    Release date: 2002-04-19
  • 3. Cognitive testing in questionnaire development, part one: the importance of the appropriate respondent Archived
    Articles and reports: 88-003-X20020016162
    Geography: Canada
    Description:

    During the design of the recently piloted Knowledge Management Practices Survey, analysts at Statistics Canada undertook a series of cognitive tests with potential respondents. Read about some of the results of the tests conducted.

    Release date: 2002-02-15
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  • 1. Lessons learned from cognitive testing, part 2: no neutral position: the issue of neutrals in opinion questions Archived
    Articles and reports: 88-003-X20020026369
    Geography: Canada
    Description:

    Eliminating the "neutral" response in an opinion question not only encourages the respondent to choose a side, it gently persuades respondents to read the question. Learn how we used this technique to our advantage in the Knowledge Management Practices Survey, 2001.

    Release date: 2002-06-14
  • 2. Are We Managing Our Knowledge? Results from the Pilot Knowledge Management Practices Survey, 2001 Archived
    Articles and reports: 88F0006X2002006
    Description:

    The results of this pilot Knowledge Management Practices Survey indicate that most firms are managing some aspect of their knowledge. At present it appears that firms are more actively managing the transfer and sharing of knowledge within the firm and external knowledge that could directly bear on their markets. Knowledge management practices are seen as important tools in improving firms' competitive advantage and as a manner to unite workers in the goals of firms' strategic objectives. In fact, the majority of reasons found to be most important to the firms show a slant towards internalising knowledge and protecting the knowledge in place. Very few of the practices in use or the reasons or results of using the knowledge management practices indicated a strong willingness on the part of firms to share their knowledge with competitors or between work-sites.

    Release date: 2002-04-19
  • 3. Cognitive testing in questionnaire development, part one: the importance of the appropriate respondent Archived
    Articles and reports: 88-003-X20020016162
    Geography: Canada
    Description:

    During the design of the recently piloted Knowledge Management Practices Survey, analysts at Statistics Canada undertook a series of cognitive tests with potential respondents. Read about some of the results of the tests conducted.

    Release date: 2002-02-15
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