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- Articles and reports: 88F0006X2005004Description:
Knowledge management practices were more important to the success of innovative business units in selected service industries than was the case for non-innovative business units. Innovative business units were those that introduced new or significantly improved products or processes between 2001 and 2003. The knowledge management practices that were important to their success included knowledge sharing, knowledge codification, knowledge development and knowledge acquisition and retention practices.
Release date: 2005-02-09
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- Articles and reports: 88F0006X2005004Description:
Knowledge management practices were more important to the success of innovative business units in selected service industries than was the case for non-innovative business units. Innovative business units were those that introduced new or significantly improved products or processes between 2001 and 2003. The knowledge management practices that were important to their success included knowledge sharing, knowledge codification, knowledge development and knowledge acquisition and retention practices.
Release date: 2005-02-09
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