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  • Articles and reports: 88-003-X20020036376
    Geography: Canada
    Description:

    One can argue that every organization that provides goods and services is interested in innovation to maximize its competitiveness. The question is whether the organizational structure (the bureaucracy) as the means to organizational ends is conducive to innovations. This paper discusses Dr. Soma Hewa's insights on some of Max Weber's thoughts to understanding the role of innovation in organizations.

    Release date: 2002-11-01

  • Articles and reports: 11-522-X20010016227
    Description:

    The reputation of a national statistical office depends on the level of service it provides. Quality must be a core value and providing excellent service has to be embedded in the culture of a statistical organization.

    The paper outlines what is meant by a high quality statistical service. It explores factors that contribute to a quality work culture. In particular, it outlines the activities and experiences of the Australian Bureau of Statistics in maintaining a quality culture.

    Release date: 2002-09-12

  • Articles and reports: 11-522-X20010016251
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.This paper provides an initial look at the performance indicators of statistical agencies in the United States in order to offer a framework for benchmarking performance. As shown by this paper, several agencies have taken extremely different approaches in measuring their performance, both in terms of what they are measuring and how they are measuring it. Sharing this information is the first step toward making these measures more robust and comparable across all US agencies and international statistics offices.

    Release date: 2002-09-12
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  • Articles and reports: 88-003-X20020036376
    Geography: Canada
    Description:

    One can argue that every organization that provides goods and services is interested in innovation to maximize its competitiveness. The question is whether the organizational structure (the bureaucracy) as the means to organizational ends is conducive to innovations. This paper discusses Dr. Soma Hewa's insights on some of Max Weber's thoughts to understanding the role of innovation in organizations.

    Release date: 2002-11-01

  • Articles and reports: 11-522-X20010016227
    Description:

    The reputation of a national statistical office depends on the level of service it provides. Quality must be a core value and providing excellent service has to be embedded in the culture of a statistical organization.

    The paper outlines what is meant by a high quality statistical service. It explores factors that contribute to a quality work culture. In particular, it outlines the activities and experiences of the Australian Bureau of Statistics in maintaining a quality culture.

    Release date: 2002-09-12

  • Articles and reports: 11-522-X20010016251
    Description:

    This paper discusses in detail issues dealing with the technical aspects of designing and conducting surveys. It is intended for an audience of survey methodologists.This paper provides an initial look at the performance indicators of statistical agencies in the United States in order to offer a framework for benchmarking performance. As shown by this paper, several agencies have taken extremely different approaches in measuring their performance, both in terms of what they are measuring and how they are measuring it. Sharing this information is the first step toward making these measures more robust and comparable across all US agencies and international statistics offices.

    Release date: 2002-09-12
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