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- 1. Business support services ArchivedArticles and reports: 75-001-X200510513142Geography: CanadaDescription:
Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.
Release date: 2005-06-20
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- 1. Business support services ArchivedArticles and reports: 75-001-X200510513142Geography: CanadaDescription:
Call centres are believed to be largely responsible for the phenomenal growth of the business support services industry over the past two decades. The Labour Force Survey is used to profile call-centre workers and to substantiate or disprove some commonly held perceptions.
Release date: 2005-06-20
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