Innovation and Change in the Public Sector: A Seeming Oxymoron

This paper is based on information from the 2000 Survey of Electronic Commerce and Technology (SECT) (see Appendix for more details on the survey) and concentrates on the introduction of organisational and technological change in the public sector. To provide context, comparisons are made to the rates of introduction of organisational and technological change in the private sector. Rates of organisational and technological change in the public sector by employment size groups are presented. Finally, the paper concludes with a look at these changes in the public sector based on industrial classification.