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Accommodation services, 2017

Released: 2019-03-25

The accommodation services subsector realized $21.5 billion in operating revenue in 2017, up 6.3% from 2016. Ontario (30.2%) accounted for the largest share of revenue, followed by British Columbia (20.4%), Alberta (19.1%) and Quebec (15.4%).

Operating expenses rose 5.4% from 2016 to $18.9 billion in 2017. Salaries, wages, commissions and benefits (31.9%) contributed the most to expenses.

In 2017, the operating profit margin (12.2%) was up compared with the previous year (11.5%).

Hotels, motor hotels and motels

Total operating revenue for hotels, motor hotels and motels reached $17.5 billion in 2017, up 6.1% from 2016. Room or unit accommodation for travellers (70.4%) generated the largest share of sales revenue, followed by meals and non-alcoholic beverages (11.9%) and alcoholic beverages (5.2%).

In 2017, e-commerce accounted for 27.1% of total sales.

Operating expenses grew by 5.0% to $15.4 billion in 2017, leading to a 12.2% operating profit margin.

Other accommodation industries

The operating revenue for other accommodation industries increased 6.9% to $4.0 billion in 2017. Operating expenses rose by 7.2% in 2017, edging the profit margin down from 12.6% in 2016 to 12.4% in 2017.

  Note to readers

Data for 2015 and 2016 have been revised.

The grouping of hotels, motor hotels and motels contain the following standard North American Industry Classification System 2017 (NAICS): 721111 (hotels), 721112 (motor hotels), 721113 (resorts), 721114 (motels), 721120 (casino hotels) and 721198 (all other traveller accommodation).

Other accommodation industries contain the following standard NAICS 2017: 721191 (bed and breakfast), 721192 (housekeeping cottages and cabins), 721211 (recreational vehicle parks and campgrounds), 721212 (hunting and fishing camps), 721213 (recreational [except hunting and fishing] and vacation camps) and 721310 (rooming and boarding houses).

Contact information

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