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Employment services, 2017

Released: 2019-02-14

The employment services industry group realized total operating revenues of $14.5 billion in 2017, up 6.8% from 2016. Most of this revenue was reported by businesses in Ontario (58.3%), Alberta (16.1%) and Quebec (14.5%).

Temporary staffing services generated 51.0% of the revenue from sales of goods and services in 2017, followed by permanent placements and contract staffing services (39.6%). The main clients for this industry group were Canadian businesses, which accounted for 87.2% of total sales.

Operating expenses rose 6.1% to $13.9 billion in 2017. Salaries, wages, commissions and benefits (59.0%) and subcontracts (28.6%) were the main expense categories.

The operating profit margin (4.3%) in 2017 was up compared with the previous year (3.7%).

  Note to readers

The employment service industry group includes employment placement agencies and executive search services; temporary help services; and professional employer organizations.

Data for 2015 and 2016 have been revised.

Contact information

For more information, or to enquire about the concepts, methods or data quality of this release, contact us (toll-free 1-800-263-1136; 514-283-8300; STATCAN.infostats-infostats.STATCAN@canada.ca) or Media Relations (613-951-4636; STATCAN.mediahotline-ligneinfomedias.STATCAN@canada.ca).

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