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Employment services, 2017

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Released: 2019-02-14

The employment services industry group realized total operating revenues of $14.5 billion in 2017, up 6.8% from 2016. Most of this revenue was reported by businesses in Ontario (58.3%), Alberta (16.1%) and Quebec (14.5%).

Temporary staffing services generated 51.0% of the revenue from sales of goods and services in 2017, followed by permanent placements and contract staffing services (39.6%). The main clients for this industry group were Canadian businesses, which accounted for 87.2% of total sales.

Operating expenses rose 6.1% to $13.9 billion in 2017. Salaries, wages, commissions and benefits (59.0%) and subcontracts (28.6%) were the main expense categories.

The operating profit margin (4.3%) in 2017 was up compared with the previous year (3.7%).

  Note to readers

The employment service industry group includes employment placement agencies and executive search services; temporary help services; and professional employer organizations.

Data for 2015 and 2016 have been revised.

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